Programme Policy Officer (Beneficiary Services Lead) at World Food Programme (WFP)

JOB PURPOSE

The purpose of this post is to lead a team responsible for collecting and managing beneficiary data within WFP Kenya, design and implement beneficiary communication and engagement strategies as well as providing technical support and guidance to programme units (Internally) and relevant government agencies on: beneficiary data management, beneficiary targeting, protection/safeguarding, and accountability to affected populations.

KEY ACCOUNTABILITIES (not all-inclusive)

Expected Results:

• All of WFP’s beneficiaries are registered, and household data is regularly updated and used to align WFP’s programmes with the Government’s safety nets programmes.
• The registration data collected about WFP’s beneficiaries adheres to both National regulation and corporate guidelines; and supports programme layering, referrals and linkages with national safety nets.
• New approaches and technology to improve beneficiary data management are tested, documented, and rolled out. Ensure they adhere to local regulations.
• WFP’s corporate policies and guidance on protection of personal data are adhered to by all staff and partners interacting with beneficiary data.
• Strategies for communicating with beneficiaries, and mechanisms for beneficiaries to participate in the design, monitoring and review of WFP’s programmes, are in place, implemented, and monitored.
• WFP Kenya’s community feedback and response mechanism (CFM) is expanded, strengthened, and provides relevant feedback for enhanced programme delivery.
• Technical assistance provided to both national and county governments in the areas of accountability to affected populations, beneficiary data management and beneficiary targeting.
• Country Office management and donors have relevant and timely information about WFP’s beneficiaries, and the feedback they are giving about WFP’s programmes.

STANDARD MINIMUM QUALIFICATIONS

• Advanced University degree in one or more of the following disciplines: social sciences, international relations, community development or a field relevant to international development assistance such as nutrition, food security or humanitarian response. Advanced (Masters) degree or substantial training in one of the following areas would be an advantage: social protection/social safety nets, rural development or communicating with communities; or First University Degree with additional five years of related work experiences and/or training/courses.
• Minimum 7 years’ experience in leading and managing accountability to affected populations portfolio in both humanitarian and development contexts.
• Ability to offer Technical Assistance to government and partners in the areas of community feedback and response mechanisms, community engagement, data management and beneficiary targeting.
• Experience in mainstreaming cross-cutting issues, particularly protection and gender equality within programmatic areas.
• Excellent analytical, communication skills, and Documentation/report writing skills.
• Demonstrated ability to develop and maintain productive, professional relationships with government counterparts, donors, and other stakeholders.
• High organization and coordination skills and ability to work with a high degree of independence within a team environment.
• Excellent computer skills especially spreadsheets and databases.
• Experience with results-based management, monitoring and evaluation
• Ability to travel frequently, often to remote areas.
• Public speaking and presentation skills.