Property Advisor -Affordable Housing at HF Group

Principle Accountabilities

• Create systematic and consistent lead generation from project marketing efforts, cold calling, referrals, lead generation services and other forms of media. All engagements to be on the CRM.
• Ensure that all client engagements from prospecting to closure are on the CRM.
• Conduct surveys to identify price of competing properties on the real estate market and relay the same to their supervisor
• Provide periodic (daily, weekly and monthly) sales reports (client pipeline) to company management on sales operations and generated returns using CRM systems
• Build and maintain relationships with clients by providing support, information and guidance through the entire customer journey.
• Participate in the promotion of property sales on organized events such as expos, site activations, mall activations among others.
• Follow up and ensure the preparation and approval of documents such as application/booking forms, offer letters, sale agreements and transfer documents
• Ensure compliance with real estate laws and policies when conducting property sales. Act with high levels of professionalism in all client engagements
• Participate in internal and external trainings
• Support both internal and external sales agents
• Coordinate documentation with the legal liaison internally and, if necessary, engage the external lawyers on the legal documentation
• Support the handover of the plot on site to the buyers
• Carry out other related tasks as might be required from time to time.

Key Competencies and Skills

• Excellent communication, influencing and negotiating skills
• Good organization and administrative skills
• High integrity
• A strong team player
• Ability to perform with minimal supervision
• Ability to adopt a flexible approach to meet targets and the needs of the business
• Strong coordination and follow-through
• Customer-centric and responsive to client needs.

Minimum Qualifications, Knowledge and Experience

Academic & Professional

• Bachelor’s Degree or Diploma in Business Administration, Marketing, or related field
• A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel
• Experience in using customer relationship management tools
• Must be ready to commence work immediately.
• Estate Agents Registration Board (EARB) certification is an added advantage.

Experience

• Minimum 2 years of experience in real estate sales
• Prior experience with an insurance company or a bank is preferred