Quality Assurance Coordinator at Frank Management Consult Ltd

DUTIES & RESPONSIBILITIES

Departmental and companywide

• To identify all departmental and companywide processes, procedures and policies;
• To identify process, procedure and policy gaps and report to top management for development prioritization of the same;
• To document all departmental and companywide processes, procedures and policies and update them continuously;
• To conduct audits (announced and unannounced) per department and companywide on strict compliance with the existing processes, procedures and policies;
• To compose handbooks containing all responsibilities, obligations, activities and authorizations of all managers and directors and keep them updated continuously;
• To establish and collect all process metrics of the organization, analyse and report on performance.
• Compose and continuously update the ISO9001:2015 Quality Manual;
• Observes changes in ISO9001:2015 regulations and implements them;
• Process establishment and suggestions for improvement;
• Implementation and maintenance of key standards and guidelines;
• Nonconformity and corrective action;
• Internal audit and report on the outcome to the Managing Director;
• Promoting awareness of regulations and expectations across the organization through strong communication, messaging and trainings;
• Lead the ISO re-certification process by coordinating with the certification entity.
• Responsible for companywide QMS tools such as Risk Analysis, SWOT, Change Management;
• Responsible for scheduling both internal and external audits to ensure that the company is ISO9001

Minimum Requirements

• Bachelor or Master degree in engineering or related technical field
• Proven track record of plus 5 years as Quality Assurance Coordinator and Certified Trained Auditor for ISO9001
• Fluency in English language will be required, as well as an awareness of different cultures and a diplomatic approach to any associated conflicts