Quality Assurance Manager at Crystal Recruit

Responsibilities

• Develop, implement, and manage processes to ensure that products meet the required specifications for quality, function, and reliability prior to delivery.
• Identify and set appropriate quality standards and parameters for products.
• Understand customer needs and requirements to develop effective quality control processes
• Review current standards and policies
• Oversee all product development procedures to identify deviations from quality standards
• Communicate quality standards and parameters to the QA team, product development team, and other appropriate staff.
• Coordinate product testing processes.
• Participate in product testing.
• Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solutions to these issues.
• Ensure adherence to health and safety guidelines as well as legal obligations
• Review client, customer, and user feedback.
• Keep records of quality reports, statistical reviews, and relevant documentation
• Submit detailed reports to appropriate executives
• Maintain compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.=

Requirements

• Minimum of 5 years proven experience as a Quality Assurance Manager or relevant role
• Thorough knowledge of methodologies of quality assurance and standards
• BSC/ BA in Quality discipline or related field
• Certification of quality control is a strong advantage
• A keen eye for detail and a result-driven approach
• Strong problem-solving skills.
• Strong supervisory and leadership skills.
• Outstanding communication skills
• Excellent organizational and leadership skills
• Proficient in MS Office and databases
• Excellent math abilities and working knowledge of data analysis/statistical methods