Quality Assurance Officer– Nursing Services- Equity Afia at Equity Bank Kenya

Position: Quality Assurance Officer – Nursing Services

The Quality Assurance officer– Nursing Services will coordinate Equity Afia quality assurance initiatives as part of the QA team. They will contribute to the establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered at Equity Afia. 

They shall be responsible for:

•  In Liaison with the Head of Clinical Services, develop and implement a formal clinical quality and patient safety program.
• Drive the development and implementation of comprehensive care strategies, initiatives and programs that will lead to the achievement of quality patient care and growth. 
•  Providing technical guidance and support to the HR department to ensure an effective staff management process for the facilities is in place and is operational.
• Ensure the clinical staff are current with up-to-date clinical information and practices.
• Ensuring that clinical operations comply with established standards and regulations. 
• Participates in budget development. 
• Support the procurement processes of clinical items for the medical centres.
• Conduct internal and external controls to monitor the performance of the section and take prompt action to maintain quality service.
• Auditing compliance and conduct all scheduled and random audits of Equity Afia clinics. 
• Advice the Head of Clinical Services on unfavourable trends in unmet indicators for timely remedial action.
•  Lead Equity Afia clinics in conducting Root Cause Analysis (RCA) and implementation of preventive/corrective action.
• Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities.

Qualifications
Desired Academic & Professional Qualifications

• Diploma in Nursing, or Bachelor of Science in Nursing 
• Quality or Health Services Management background 
• At least 5-years’ post-qualification experience clinical practice 
• At least 2 -years’ experience implementing quality management systems in a busy clinical set up 
• Membership and duly licensed by a professional body (Nursing council of Kenya)
• MS Office proficiency, very good data analytical, presentation & report writing skills
• In-depth understanding of good clinical practice requirements. 
• Excellent problem-solving skills and demonstrated ability to manage multiple tasks. 
• Good leadership/people/ team skills