Re-Advertisement: Consultancy on Climate Change Knowledge and Information Sharing Hub at Danish Refugee Council

Scope of Work and Methodology

The Consultant will be required to prepare a detailed methodology and work plan indicating how

the objectives of the project will be achieved within the agreed-upon set time, and the support required from DRC. Below is a list of the expected deliverables;

• Web design and development – Develop a mobile-first responsive dynamic website. The website must be visually appealing, load fast and score well on all core web vitals;
• WebCMS – The website must be powered by a secure best-of-breed content management system. The editorial workflow must be seamless with a simple create, read, update and write (CRUD) process;
• Clone and customise the source code to cater for the 3 requirements of the 3 counties (Garissa, Mandera and Turkana);
• Measurement – Clear measurement KPIs must be integrated and shared with the administrators using Google Studio. The following KPIs are key; Website usage, Content Engagement such number of documents downloaded, time on site and other key website metrics;
• The website must reflect the appropriate look and feel of DRC and respective counties with appropriate logos, fonts, colours, and other design elements (to be provided);
• Project management – The consultant must share an inception report containing a work plan, wireframes, Security and Content Architecture;
• Web security – All the plugins, API integration and website must be secured. Penetration testing must be performed before hosting. The design of the website should adhere to security best practices;
• The website should integrate related social media accounts – Facebook, LinkedIn, and Twitter;
• Develop a user manual based on the changes made on the website and deliver a briefing session for relevant staff and web administrators.
• Support and maintenance: Administrative and technical support, and quality control for 3 months.
• Source code handover: Full source code including all developed libraries shall be handed over to DRC.
• Offline use - use PWA and other such capabilities to push notifications and allow for offline web-browsing

Deliverables

The Consultant will submit the following deliverables as mentioned below:

Information gathering

• Sourcing and compiling all relevant information required to undertake this consultancy. Includes meetings with relevant stakeholders.
• Provide DRC with detailed web hosting requirements for purchase and configuration in readiness for the hosting.

10 days

Website Development

• Web design and development – Develop a mobile-first responsive dynamic website. The website must be visually appealing, load fast and score well on all core web vitals;
• WebCMS – The website must be powered by a secure best-of-breed content management system. The editorial workflow must be seamless with a simple create, read, update and write (CRUD) process;
• Measurement – Clear measurement KPIs must be integrated and shared with the administrators using Google Studio. The following KPIs are key; Website usage, Content Engagement such number of documents downloaded, time on site and other key website metrics;
• The website must reflect the appropriate look and feel of DRC and respective counties with appropriate logos, fonts, colours, and other design elements (to be provided);
• Project management – The consultant must share an inception report containing a work plan, wireframes, Security and Content Architecture;
• Web security – All the plugins, API integration and website must be secured. Penetration testing must be performed before hosting. The design of the website should adhere to security best practices;
• Clone and customise the source code to cater for the 3 requirements of the 3 counties (Garissa, Mandera and Turkana);

30 days

Training and documentation

• Develop a user manual and deliver training to the support staff and system administrators to perform the content upload, system maintenance and administration.

10 days

Search Engine Optimization and site analysis

• Ensure search engine optimization. The SEO work will include, keyword research & analysis, site analysis, competitive analysis, site content optimization, html code optimization, search engine submission (free search engines), link exchange, and web ranking report.
• Monitor the server logs to see the most popular pages and downloads and generate regular reports.

A subset of website development

Support and Maintenance

• Assist with content updates when the changes that have to be made are not possible from the CMS user interface.
• Maintain full backup of the website throughout the contract. The backup, code and source files will be delivered in full to DRC on the closing of the contract.
• Have an automated testing system that checks for broken hyperlinks on the site.
• Verify regularly that the site is up and running, and will revert to the backup whenever necessary.

60 days

Handover

• Full source code including all developed libraries shall be handed over to DRC IT.

10 days

The Consultant will provide the documentation by email.

Duration, timeline, and payment

• The total expected duration to complete the assignment will be no more than __120____ working days.

Proposed Composition of Team

The consultancy firm is expected to list the CVs of staff in the proposal with their tasks and responsibilities to complete the deliveries as per the TOR, however, DRC expects the platform developer team to include the following members:

• Front-end developer
• Back-end developer
• Project manager
• Copywriter

Eligibility, qualification, and experience required

The successful candidate(s) must be able to work independently to deliver the required outputs, working with a variety of internal and external stakeholders. Qualifications will include:

• Be a reputable firm with at least 5 years of prior experience designing visually appealing and navigation-friendly websites;
• Team qualification:

Project manager – Bachelors degree in Computer Science, Information Technology, Project Management or related field, at least 5 years of experience managing similar projects.

Front-end developer, back-end developer and copywriter – Bachelors degree in Computer Science, Information Technology or related field with at least 3 years of experience.

• Familiarity and relevant experience in using different Content Management Systems (CMS), PHP frameworks like Laravel, Code Igniter etc.
• Demonstrate a good understanding in the current Knowledge management platfroms;
• Experience in designing attractive and appealing mobile first designs;
• Knowledge in developing progressive web-aps and offline platforms;
• Have excellent knowledge of recent trends in graphic design, websites, including interactive maps, and social media networking;
• Demonstrate the ability to create innovative and visually appealing designs;

Technical supervision

The selected consultant will work under the supervision of:

• DRC Kenya HDP manager Mr Raphael Locham.

Location and support

• The Consultancy will take place Nairobi. The Consultant will provide her/his own computer and mobile telephone, data analysis platforms, and other essentials required for the accomplishment of the deliverables.