Receptionist at APA Life Assurance Company Ltd

JOB DESCRIPTION

This role is responsible for performing front desk customer service, answering inquiries, and obtaining information for the general public, customers, visitors, and other interested parties and provides a range of administrative and clerical support.

KEY PRIMARY RESPONSIBILITIES

• Receiving, providing information, and transferring calls/messages to the appropriate staff, ensuring customers/visitors are attended to promptly and appropriately;
• Placing telephone calls as instructed and keeping records of calls placed accordingly;
• Providing callers with required information such as company address, directions to the company location, company fax numbers, company website, and other related information;
• Keeping the reception tidy, receiving visitors and directing them into offices;
• Performing clerical tasks such as sorting and distributing mails, and coordinating mail flow in and out of office

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Marketing or any Business related field.

JOB SKILLS AND REQUIREMENTS

• Team Player
• Customer Service skills
• Interpersonal Skills
• Communication skills

JOB SKILLS AND REQUIREMENTS

• Team Player
• Customer Service skills
• Interpersonal Skills
• Communication skills

EXPERIENCE

• At least 1 year relevant experience in an insurance company