Receptionist at Kuehne + Nagel

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

‎How you create impact

• Efficiently answer, screen, and transfer incoming calls to relevant departments in a professional manner as well as making outgoing calls as appropriate
• Constantly monitor telephone lines and ensure they are in sound working order and raise a ticket to report any concerns for IT (Information Technology department) to follow-up and support.  
• Keep a log of all outgoing calls made daily to ensure maintaining a contact database.
• Handle courier correspondence and incoming/outgoing courier deliveries and mail, including tracking and documentation.
• Ensure courier bags are dispatched to their destinations on time and sharing a report in case of any delays or challenge.  
• Receive visitors and inform their host/employee accordingly and ensure given the visitors an orientation (a safety & security brief)
• Ensure that you take messages and forward to the appropriate persons in detail, messages can be forwarded via email for those with emails or Microsoft team’s chat.      
• Ensure that the reception is always manned in a professional manner, including Lunch break, weekends/holidays and ensuring cleanliness and tidiness of the reception area

What we would like you to bring

• Bachelor’s Degree in Business Administration, providing a strong foundation in organizational management, business operations and administrative practices.
• 2–5 years of hands-on experience in administrative support roles, delivering efficient and reliable office management services in fast-paced environments.
• Proficient in performing general office duties, including managing correspondence, forwarding messages and handling professional email communication with accuracy and discretion.
• Experienced in coordinating incoming and outgoing mail and parcels, ensuring timely processing, tracking and dispatch in line with organizational standards.
• Knowledgeable in visitor reception and induction processes, maintaining a welcoming, professional front-desk presence while upholding company protocols and security procedures.

What's in it for you

• We offer an employee-friendly environment for you to develop and grow to become a skilled Receptionist professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business