Receptionist at PrideInn

• We're looking for a professional and proactive Receptionist to be the face of our organization and support the smooth day-to-day operations at our front desk.
• The ideal candidate should be friendly, organized, and able to manage multiple tasks while delivering excellent service to guests and internal teams.

Responsibilities

• Greet and check-in guests upon arrival, offering a warm and professional first impression.
• Answer phone calls, take messages, and direct inquiries to the appropriate departments.
• Manage reservations and bookings, ensuring that all guest needs are met.
• Handle guest requests and concerns with professionalism and ensure prompt resolution.
• Maintain a clean and organized reception area.
• Assist with administrative duties as needed, including managing office supplies and coordinating with other departments.

Qualifications

• Previous experience in customer service role is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to multitask and work well under pressure in a fast-paced environment.
• Proficient in handling phone systems and basic office equipment.
• Flexible availability to work evenings, weekends, and holidays as needed.
• Organized, with excellent time management skills and attention to detail.