Receptionists/Cashiers at Taita Hills Safari Resort & Spa

• We are currently looking to recruit Four Receptionists/Cashiers to work at Taita Hills & Salt Lick Wildlife Resorts Limited

Roles and Responsibilities

• Front Desk / Reception Duties:
• Greet and welcome clients and visitors in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls.
• Handle customer inquiries and provide accurate information.
• Maintain a clean and organized reception area.
• Manage appointments, bookings, or reservations. (if applicable)
• Receive and sort incoming mail and calls.
• Cashier Duties:
• Process customer transactions (cash, card, mobile payments, etc.) accurately.
• Issue receipts and change where necessary.
• Balance cash register at the beginning and end of shifts.
• Maintain proper records of transactions.
• Handle billing queries and resolve payment issues.

Qualifications & Requirements

• Minimum education: Diploma in Hospitality management or Front office operations.
• Previous experience in a similar role is an added advantage.
• Basic computer skills MS Office, POS systems. (OPERA & MICROS)
• Strong communication and interpersonal skills.
• Foreign language speaking will be an added advantage.
• Good numerical and cash-handling skills.
• Professional appearance and attitude.
• Ability to multitask and work under pressure.

Key Competencies

• Customer service excellence.
• Attention to detail.
• Honesty and integrity.
• Time management and organization.
• Problem-solving skills.