Regional Indirect Sales Manager - East & Central Africa at Epiroc

Business Partner Management:

• Manage relationships with existing business partners, ensuring alignment with company strategies and goals.
• Develop and maintain a robust partner network across the region, expanding market coverage.
• Serve as the primary point of contact for all indirect sales partners, providing timely support and guidance.

Partner Recruitment:

• Identify, evaluate, and recruit new business partners to enhance the company's presence and growth in the region.
• Develop criteria and processes for partner selection, ensuring alignment with the company's business objectives.

Training and Development:

• Conduct regular training sessions for business partners, focusing on product knowledge, sales strategies, and operational excellence.
• Equip partners with the necessary tools and knowledge to succeed in selling drilling equipment, consumables, and spare parts.

Business Development:

• Collaborate with business partners to develop strategies that drive growth and increase market share.
• Work closely with internal teams, including marketing and product management, to support partner success.

Sales Performance and Reporting:

• Monitor and analyze sales performance of partners, ensuring they meet or exceed targets.
• Provide regular reports on partner performance, market trends, and sales forecasts to senior management.

Market Analysis and Strategy:

• Conduct market research to identify trends, opportunities, and competitive threats within the region.
• Collaborate with the sales and marketing teams to develop region-specific strategies for business growth.

Customer Relationship Management:

• Support business partners in managing customer relationships to ensure high levels of satisfaction and long-term business partnerships.
• Assist in resolving customer issues, ensuring the highest standards of service are maintained.

Competences, skills and experience

• Strong interpersonal and relationship management skills.
• Excellent communication and presentation abilities.
• Ability to train and mentor business partners.
• Strong analytical and problem-solving skills.
• Ability to work independently and within a team.
• Proficiency in CRM systems and sales management software.