Regional Manager, Education (Western, Kenya) at EIDU

The Regional Manager will play a critical role in leading EIDU's operations across the county. This involves building strong relationships with government officials, overseeing contract management, and coordinating training initiatives. You will be responsible for leading and developing a team of EIDU Education Officers, managing regional budgets, and ensuring high-quality program delivery. A key focus will be on driving operational efficiency through cross-functional collaboration and meticulously monitoring program implementation to achieve established KPIs. This is an 100% field based job (Kitale) with occasional travel to the Nairobi support office.
Government Engagement
What you will do:

• Lead in county government engagements to pitch new counties and advocate for program support and sustainability.
• Lead the process of onboarding new counties into the EIDU program, ensuring successful program rollout and retention.
• Facilitate contract signings, renewals, and payment follow-ups with counties to ensure sustainability of program and retention.
• Facilitate communications between EIDU and the Counties including organising monthly County stakeholders meetings.

Team Leadership And Performance Management

• Lead, supervise, and support a team of EIDU Education Officers across the county.
• Recruit and coordinate onboarding training of new team members as well as conduct regular performance appraisals.
• Foster a culture of accountability by setting clear expectations, monitoring progress, and mentoring team members.

Operations Management

• Lead and oversee all operational tasks at the regional level, participating in county and national activities.
• Integrate cross-functional support by collaborating with Quality Assurance, Training, Government Relations, Procurement, and ICT departments.
• Monitor program implementation and usage across counties to ensure KPIs are met through data analysis, field visits, and officer liaison.
• Guide EIDU officers in developing effective travel plans and workflows.
• Take full ownership of regional planning, budgeting, and resource allocation.
• Collaborate with the Quality Assurance team to monitor and improve program performance.

Training Coordination

• Organize and coordinate onboarding training for new team members.
• Plan and implement program rollout training at county and national levels.
• Ensure consistency and quality in training delivery for various stakeholders.

Quality Assurance

• Collaborate with the Quality Assurance team to monitor and improve program performance.
• Implement feedback and recommendations to enhance program effectiveness
• Ensure adherence to program standards and guidelines.
• Use data from field visits and audits to improve oversight and mentorship.

What You Should Bring

• Bachelor's degree in Education, Business Administration, or a related field from accredited university and minimum of 7 years experience in the education field.
• Minimum of 4 years of training/program management experience and team management/leadership experience including direct supervision of field teams.
• In-depth understanding of traditional and modern training methods (including workshops, simulations, e-learning and coaching).
• Demonstrated ability to work effectively with government representatives, and other stakeholders, at county and national level.
• ICT skills: G-suite, Microsoft Excel, PowerPoint, task and Issues management (e.g., Asana, CRM), Android Smartphones.
• Ability to work in a start-up environment navigating complex and fast-changing circumstances.
• Experience in mentorship and coaching of youth and adults.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to manage budgets and financial oversight.
• Proficiency in program monitoring and evaluation.