Relationship Manager - Chama Banking - Biashara Street at Rafiki Microfinance Bank

The overall purpose of the job holder will be to ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas.

JOB DESCRIPTION.

• Recruitment of new Chama’s and individual customers.
• Deposit mobilization both from Chamas different entities and individuals.
• Appraise loan proposals for Chamas’s customers and submit for review, approval and disbursement.
• Customer portfolio management.
• Maintaining quality loan book.
• Attending to Chama meetings to cascade bank products and services.
• Cross-selling of other bank products and services.
• Liaison with the communities including barazas to bring Rafiki bank brand awareness.
• Active relationship management to all Chama banking customers within the branch.
• Offer training support and induct new staff at branch level.
• Ensure compliance to both local and external regulatory requirements i.e. Anti-money laundering and CBK guidelines.
• Any other official duties that may be assigned from time to time.

KEY COMPETENCIES, SKILLS, QUALIFICATION AND EXPERIENCE.

• Bachelor’s degree in a business a related field.
• 7-8 years’ experience.
• Product knowledge.
• Interpersonal skills.
• Presentation skills.
• Negotiation skills.
• Business networking.
• Proficiency in MS Office.
• Integrity.
• Confidentiality