Relationship Officer - Institutional Banking Education Sector at Caritas MFB

JOB PURPOSE

The role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry.

KEY RESPONSIBILITIES

•  Ensure and Monitor portfolio growth with specific reference to Private Education Industry offers.
•  Deposit mobilization to balance both the asset and liability mix.
•  Cross-selling bank products to increase the wallet share for the client in the private Education fraternity.
•  Provide personalized relationship banking to complement other business functions within the business.
•  Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Caritas Microfinance Bank’s value proposition.
•  Sell products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Caritas Microfinance Bank can offer to their business.
•  Work with the entire business development (precisely Institutional Banking) team to develop strategic territory business plans for achievement of sales growth and quota attainment.
•  Work closely in conjunction with other business development management teams providing proposals and implementing sales strategies to achieve sales growth.
•  Build and sustain relationships with customers and ensure client satisfaction and loyalty to the bank.
•  Leverage on all the available resources to effectively implement the company marketing plan, strategies, and sales processes for purposes of achieving set goals and targets.
•  Represent and develop strong relationships with players in the Education ecosystem within Caritas Microfinance Bank customers and potential customers.
•  Enhance the visibility of the Caritas Microfinance Bank Brand within the private Education Industry
•  To perform any other duty as assigned in line with the organization goals and objective.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

•  A bachelor’s degree, preferably in a Business-related field.
•  5 years and above years of experience working in a sales environment.
•  Sales experience and/or having worked in a relationship management environment will be an added advantage.
•  Comprehensive understanding of the Education Industry and the ecosystem/ Previous knowledge in Education background preferred.
•  Excellent communication and team interaction skills, routinely interacting with Institutions and staff.
•  Ability to carry on a business conversation with business owners and relevant decision-makers.
•  Ability to handle difficult situations and interactions.
•  Ability to work independently and successfully manage time and territory.
•  Excellent analytical skills and ability to sell strategically within an account.
•  Ability to understand individuals/ Institutions/customer operations.
•  Willingness to travel to customer locations.
•  Competency in Computer Knowledge (Microsoft Office).