Release and Quality Gate Manager at Wipro Limited

Roles and Responsibilities:

Define, improve and maintain the project quality gates for Mobile Money projects. Liaise with customer project quality assurance team on the implementation of quality gates. Management of business as usual (BAU) Releases for Mobile Money, associated services and infrastructure. Maintain forward schedule of operational acceptance testing. Coordination of deployment of changes in non-production environments. Manage the business configuration management process. Manage and maintain the MPesa Operations repository for project and patch related documentation on SharePoint.

Key performance indicators:

• Adherence of Mobile Money projects to agreed project quality gate criteria and processes
• Improvement of project quality gates based on lessons learnt
• Release management of patches for Mobile Money, associated services and infrastructure
• Proactive management of the testing and deployment of patches
• Coordination with transition managers and the operational acceptance testing (OAT) team to maintain the forward schedule for OAT
• Maintain the business configuration management process
• Maintain the SharePoint repository of project and patch documentation
• Support with management of ad hoc patching related activities

Skills Required:

• Must have technical / professional tertiary Education Degree/Diploma after metrics education.
• 5-8 years of experience in managed operations of large scale IT applications and services in multi-national environment ( Mobile Payment or Financial Services Experience preferred )
• Strong Project Management, stakeholder and vendor management.
• Project quality assurance.
• Demand & release management
• Software test management.
• Subject matter knowledge of mobile payments applications and infrastructure delivery.
• Off-shore service delivery experience and use of remote working communication tools

Desirable:

1. Mobile Payment or Financial Services Experience
2. Service Operations Qualification – ITIL
3. Degree Qualification - STEM
4. Experience in working in dynamic and high-growth environments

Benefits @ Wipro

• Flexible working culture
• Ongoing training and development to help you reach your full potential
• Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home!
• Fun team with high-growth hustle
• Team building, fun activities and social events
• Career Progression