Release Manager - Continual Service Improvement at KCB Bank Kenya

Key Responsibilities

• Define the standard process for planning, testing, scheduling, and deploying the releases.
• Own the responsibility of preparing a Release Plan. Coordinates with Change Management team, build team, production team and other key stakeholders regarding the same
• Assign and track release activities with various teams.
• Packaging, controlling, and integrating the release components as per the dependencies identified.
• Coordinate the release schedule and resources required both internally and from third parties.
• Coordinate with the Build team and production teams to execute the release and produce the documentations, which will contain.
  • Build, installation and test plans, procedures and scripts.
  • Monitoring and quality assurance of the release
  • Processes and procedures for distributing, deploying, and installing the release into the target environment.
  • Release unit roll-back procedures
  • Change remediation steps in case of release failure
• Ensure that all mandatory tests are conducted, and all tests are successful as per the success criteria before a release can be flagged off to production.
• Obtain the approvals for downtime-related information wherever necessary in advance and ensure that communications are send out to all stakeholders as per the release plan.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Lead the Go-Live activities to deploy the releases successfully.

The Person

For the above position, the successful applicant should have the following:

• Bachelor’s Degree in IT/ Engineering /Computer Science or Technical related
• Professional Qualifications - ITIL Foundation or Project Management
• Minimum 5 Years’ working experience is Required.
• 3 years’ supervisory experience
• 5 years’ Experience in release or project management in a large environment working with multiple systems  
• 4 years’ Experience in Applications Support, Infrastructure Support (Hardware & Cloud, Database & Network)
• 3 years’ experience in IT Service Management processes.
• 2 years’ Experience in Project Management