Repairs & Maintenance Technician at Ankole Grill

About the job

MAIN PURPOSE & SCOPE OF THE JOB

The Repairs & Maintenance Technician is responsible for the day-to-day Mechanical, Electrical and Plumbing maintenance required within the restaurants in accordance with Ankole Grill Policies, Procedures and Standards laid out by Management to ensure customer satisfaction.

RESPONSIBILITIES:

• Responsible for repairs, maintenance and performing ad hoc maintenances required.
• Perform emergency repairs as necessary.
• Conduct ongoing regular preventative maintenance, upkeep and repair program including general repairs to equipment, fridges, plumbing, electrical and mechanical installation.
• Responsible for producing thorough documentation, such as recording details of maintenance and health and safety checks in an efficient and organized manner.
• Produce daily and weekly reports on a timely basis on maintenance.
• Maintain an updated database of contractors and service providers.
• Overall responsibility is to ensure all public areas, back of house and building
• Operating systems are presented and maintained to a high standard and appropriate preventative detection systems are in place.
• Implement and manage planned preventative maintenance (PPM) schedules for all workplace, equipment and operating assets to ensure efficient and continuous operation.
• Maintain and manage all operating manuals, service and product warranties, supplier details and product specifications in hard and soft copy.
• Manage external service providers in accordance with agreed performance and servicing requirements.
• Manage the reporting and rectification of building, plant and equipment defects in consultation with the project manager, during the 12-month defect liability period.
• Ensure maintenance and fault reporting systems are in place to respond to all guest and staff reported maintenance issues.
• Manage operating supplies and asset inventories in accordance with company guidelines.
• In addition to the above, Repairs & Maintenance Technician may be given such other duties, as the Management may deem necessary.

QUALIFICATIONS:

• 5 years experience in the hospitality industry in a similar role preferably in a 4-star or 5-star establishment.
• Diploma/Certificate in Electrical Engineering.
• Recognized trade qualifications in either electrical, mechanical or hydraulic disciplines
• Understanding of purchasing and maintenance of kitchen equipment.
• Organized, can delegate tasks well and work in a high-stress environment.
• Familiarity with professional kitchen equipment.
• Excellent personal hygiene and grooming habits.
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail-oriented.
• Strong safety and hygiene awareness
• Be open to working flexible shifts and on weekends and holidays.