Reservations Officer at Africa Safari Trips

Key Responsibilities

• Task Management - Manage tasks through the company working/task platform, ensuring timely reservations and follow-ups. 2. Flight Booking - Handle all bookings for both domestic and international flights and trains
• System Updates- Enter and update all booking information on the company system.
• Voucher Management - Follow up on booking vouchers and auto- release timelines.
• Client Requests - Ensure clients' special requests, especially for accommodation and room specifications, are accurate and fulfilled. 6. Guest Services - Make provisional bookings for guests across various services
• Safari Coordination - Brief tour leaders before safari departures.

Qualifications

• A Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
• At least 2 years experience in the travel industry, particularly in reservations and/ or hotel bookings/reservations.
• Strong attention to detail and excellent organizational skills.
• Great communication skills both oral and written.
• Proficient in reservation systems and software