Restaurant Manager at Hello Mart Ltd.

We are seeking an experienced Restaurant Manager to oversee and optimize the daily operations of our dining establishments. The job holder will handle all functional matters to ensure overall efficiency and profitability for the business while ensuring the team and customers have a pleasantly memorable experience.

Responsibilities:

• Team Leadership
  • Supervise, train, and motivate staff to deliver outstanding service.
  • Conduct regular performance evaluations and provide constructive feedback.
• Operational Management
  • Coordinate daily operations, including scheduling, inventory management, and quality control.
  • Implement and enforce health and safety standards to ensure a clean and safe environment.
• Customer Service
  • Maintain high standards of customer service and resolve customer concerns or complaints promptly.
  • Continuously seek opportunities to enhance the overall dining experience for patrons.
• Financial Management
  • Monitor and manage budgets, controlling costs while maximizing revenue.
  • Analyze financial reports and implement strategies to improve profitability.
• Menu Development and Quality Control
  • Collaborate with chefs to create innovative and appealing menus.
  • Ensure consistency and quality in food and beverage offerings.
• Vendor and Supplier Relations
  • Source and negotiate with suppliers to secure favorable contracts.
  • Manage relationships with vendors to ensure timely and reliable deliveries.
• Event Planning
  • Coordinate and execute special events, ensuring seamless execution and customer satisfaction.
• Compliance
  • Stay informed about and ensure compliance with local health regulations and licensing requirements.

Key Requirements:

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 3 years of experience in food and beverage management
• Exceptional leadership and team management skills.
• Demonstrated ability to achieve financial targets, control costs, and drive profitability.
• Exceptional attention to detail and commitment to maintaining high-quality standards.
• Exemplary communication, interpersonal, and customer service skills.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Proficiency in using restaurant management software and other relevant computer systems.
• Knowledge of health, safety, and sanitation regulations.