Restaurant Supervisor at Amaica

Amaica The Restaurant Limited invites applications from passionate, experienced, and results-driven hospitality professionals to join our team as a Restaurant Supervisor. We are seeking a dynamic individual with exceptional leadership skills, a strong commitment to service excellence, and the ability to uphold our premium dining standards.

KEY RESPONSIBILITIES

• Supervise daily restaurant operations to ensure exceptional guest experiences.
• Lead, coach and motivate service teams to deliver consistently high standards.
• Enforce Standard Operating Procedures (SOPs), hygiene and food safety standards.
• Monitor service efficiency, staff productivity and customer satisfaction.
• Oversee inventory controls, stock accountability and cost management.
• Handle guest feedback and resolve service-related concerns professionally.
• Drive sales performance, operational efficiency and continuous improvement.

QUALIFICATIONS & EXPERIENCE

• Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management or a related field (mandatory).
• Minimum 3 years' supervisory experience in a reputable restaurant, preferably within a premium dining establishment.
• Strong leadership, communication and interpersonal skills.
• Demonstrated ability to manage teams and enforce operational standards.
• Sound knowledge frestaurant operations, POS systems and inventory management.
• High levels of professionalism, integrity, accountability and attention to detail.
• A passion for African cuisine and cultural hospitality will be an added advantage.