Restaurant Manager at Planhotel Hospitality Group

SUMMARY OF RESPONSIBILITY

We are looking for a results-driven Restaurant Manager to meet sales goals by training competent team players, overseeing F&B operations, and motivating team during busy hours. Also ordering ingredients for the team and gathering feedback from customers.

To be successful as a restaurant manager you must have excellent interpersonal skills as well as

experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Hire and train team players.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.

REQUIREMENTS:

• Previous track record of catering/ hotel employment in a similar role.
• Proven experience in stock management, cash control and customer service.
• Proven leadership skills to lead and motivate a team.
• Hotel or restaurant management course is an asset.
• Excellent interpersonal skills.
• Bookkeeping knowledge.
• Strong computer skills
• Ability to professionally address customer complaints.