Restaurant- Team Leader at Brites Management

Duties & Responsibilities

• To ensure that the customer promise is delivered and that customers are satisfied within the framework of financial targets set.
• The manager must check that enough staff is available in the hotel departments
• Look after the customer’s complaints and suggestions and escalate them
• To ensure that guests receive high quality services
• To ensure that the applicable regulations are complied with
• Ensure orders for food, equipment, and supplies are placed
• Ensure the maintenance and repair of the restaurant’s equipment
• Tracking and Managing Inventory to Control Food Costs
• Controlling Labor Costs by reducing employee turnover
• Restaurant Cost Control through proper utilization of supplies
• Ensure compliance with all requirements
• Coordinate all departments for smooth running of the restaurant

Qualifications

• Degree/ Diploma in Hotel Management/ Hospitality
• 5 years’ experience in a busy hotel/Restaurant as a Supervisor or Team leader
• Team management, leadership & team player
• Effective management: delivering profits to the hotel
• Adaptability: coping with the diversity of customers and their needs
• Thorough and initiative
• Great Communication Skills
• Prompt Decision Making
• Team Management
• Conflict Resolution