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  • Posted: Oct 5, 2022
    Deadline: Not specified
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    Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.
    Read more about this company

     

    Retail Shop Attendant

    Key Roles & Responsibilities;

    • Recommend and display items that match customer needs
    • Welcome and greet customers
    • Ensuring high levels of customer satisfaction through excellent sales service
    • Maintaining outstanding store condition and visual merchandising standards
    • Assist with the sales process by maintaining a fully stocked store
    • Identify customers’ needs and recommend suitable items that best satisfy their needs.
    • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guild lines.
    • Ascertain customers’ needs and wants
    • Manage point-of-sale processes
    • Actively get involved in the receiving and arranging of new shipments
    • Keep up to date with product information.
    • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
    • Addressing and resolving customers complaints in a professional manner.

    Required Skills & Qualifications;

    • Diploma in sales, customer service, or related field.
    • 1-2 years of experience in retail shop attending.
    • Must possess outstanding communication skills
    • Proven working experience in retail sales
    • Basic understanding of sales principles and customer service practices
    • Proficiency in English
    • Track record of over-achieving sales quota
    • Solid communication and interpersonal skills
    • Customer service focus
    • Friendly, helpful, confident and engaging personality
    • Basic administration skills

    Method of Application

    Send your application to vacancies@gaprecruitment.co.ke

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