Room Attendant at Fairmont Hotels & Resorts

What Is In It for You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2

What You Will Be Doing

• Cleaning of all guest areas within the rooms to include and not limited to dusting, vacuuming, bathroom cleaning, washing windows and mirrors, surfaces stain removal, carpet shampoo and removal of garbage.
• Provide turn down service.
• Lighting of guest room fires as per procedure or upon guest request
• Attend to guest requests promptly and accurately.
• Ensure the AC, TV, Telephone; Drier and any other room appliance are functioning well.
• Maintain all work equipment clean i.e. Housekeeping caddies, vacuum cleaners, cleaning cloths, W.C. brushes e.t.c.
• Report defective machinery immediately to Supervisor for follow up.
• Handle cleaning priorities i.e. VIP, Make Up, Early Arrival, DND.
• Understand all room categories and lay out
• Attend pre-shift briefings and post shift de-brief
• Liaise with the supervisor to ensure that the reception is fully aware of room status
• Ensure proper care of room keys and sign out or in whenever you take any key
• Return a duly filled task sheet to the supervisor

Experience And Skills Include

• Atleast Certificate  from a recognized institution in housekeeping
• Warm and caring personality; previous housekeeping experience an asset
• Ability to work cohesively as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming