Sales Account Manager at Serena Hotels

Key Responsibilities: -

• Managing a portfolio of sales accounts.
• Actively developing and maintaining positive relationships with clients for results.
• Responding to customers’ requests and queries in a timely manner and aspire to deliver a positive customer experience
• Generating new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Soliciting and driving business from various local, regional corporate and travel companies and associations
• Preparing monthly sales reports.

Experience:

• Should have at least 4 years working experience in the hospitality industry in a similar role.

Education:

• Degree in Business Administration/Sales and Marketing /Commerce or related field

Required Skills and Knowledge

• Proven track record and work experience in hospitality sales
• Excellent communication, verbal and written skills
• Good negotiating skills.
• Self-driven to deliver and achieve targets
• Have a pleasant, engaging personality