Sales Administrator at Sheer Logic

Sheer Logic Management Consultants is seeking to engage a dynamic individual for Sales Administrator – Eldoret position for one of our clients.

Duration: 5 Months – Reliever

Station: Eldoret (Must be living in Eldoret)

Responsibilities

Area 1: Order Generation:

• Actively engage distributors in liaison with the sales team for orders based on the distributors stocks and stock availability
• Receive the order via mail and fill it in the sage system to generate an order
• Key in customer orders in an accurate and timely
• Ensure delivery turnaround time of 24 hours for customer
• Advice customers on stock-outs, promotions and new products with the aim of influencing
• Prepare daily consolidated sales, out of stock, daily sales
• Ensure all the customers’ orders are fully processed, dispatched and
• Ensuring customer’s cheques are deposited as per dates written on cheque and share a tracking report on weekly
• Delivery trucks utilization management and

Area 2: Order Processing & Charging

• Liaise with the Credit Controller to confirm the credit status of customers for all credit
• Monitoring and seeking approval for administering the issuance of Credit/Debit Notes as appropriate.
• Prepare daily consolidated sales, out of stock, daily sales tracking and accounts statement reports
• Accurately charge orders in duly approved customer accounts and forward for
• Preparing proforma
• Processing invoices once the goods are removed from the

Area 3: Handling Good Returns 

• Capture Good returns and follow up with QSHE for
• Ensure the credit notes are processed and issued to the
• Inform the customer once the process of returns is
• Sensitize our customers on goods return policy and

Area 4: Customer Care

• Receive, address or route any customer queries

Minimum Qualifications 

• A minimum of a Diploma in a business field
• Partial (Level II) Professional qualification in Finance or Accounting
• At least 2 years’ experience in a similar organization
• Practical experience in use of MS packages and ERP systems
• FMCG industry.

Competencies

• Interpersonal skills to effectively communicate with and manage customer expectations.
• Good knowledge of products
• Good communication skills
• Excellent customer service skills
• Relationships and working contacts