Sales Agent - Hospitality at Ital Global

About the Client:

An established and busy 4 star hotel that offers high quality range of services  such as weddings, accommodation, group parties, an on-site restaurant and conference/ workshop facilities ideal for business travelers, organization and local community.

Qualifications and Requirements

• Diploma or Certificate in Sales and Marketing or related field
• At least 2 years’ experience in Sales and Marketing
• Knowledge of MS Office and Marketing Software is an added advantage

Competencies and Skills required:

• Excellent Sales ,Marketing and Negotiation skills
• Reporting and Presentation skills
• Must be flexible and adaptable
• Have ability to be proactive and take initiative
• Have tact and diplomacy and confidential
• Reliable and keen attention to details
• Honesty and integrity
• Ability to multi task and prioritizing skills daily workload
• Outstanding customer service skills and exceptional people skills
• Outstanding oral and written communication skills
• In-depth knowledge of the industry and its current events
• Excellent organization and time management

Key Responsibilities and Duties

• Actively conduct on ground activation within the locality of the hotel through collateral engagement, fliers/ leaflets distribution, advertising in malls, taking tabs of events within the area
•  Actively and consistently monitor the various on-line booking engines for the purposes of ensuring visibility, right pricing and secure optimal number of guests to the hotel
• Build strong network with travel and tour companies so as to tap on to the travel circuits for international clientele
• Develop and maintain close relationships at executive level with prominent business corporate and other related organizations within the local markets so as to maximize conference packages available within the hotel
• Develop a road map to broaden options of organizations to engage in the hotel’s conference/ workshops facilities
• Meet and greet clients, both walk-in or by appointment clients who would like to see the various products, tour the hotel, showcasing the available options in terms of products offering
• Respond to client enquiries /complaints received on email, phone call, referrals, on-line marketing campaigns and walk-in clients
• In consultation with the Director,  represent the company at various exhibitions and trade shows and similarly to any professional bodies or organizations at all times portraying the highest possible standards of professionalism and company image
• To produce, forecast monthly and quarterly sales and marketing department business plans identifying key objectives to be achieved
• Any other duty assigned