Sales and Customer Relations Specialist at DHL

Currently we are looking for Sales and Customer Relations Specialist who will be a direct link between DPDHL and our customers in Kenya.

Would you like to help identify a customer’s unique needs and make sure that those needs are met? Are you interested in building an ongoing, long-term relationship with your customers?

Would you like to make customers feel valued and encourage them to remain loyal to DPDHL Company?

If this sounds like something you would like to do, please read on.

Your task will be:

• Seek to win new customers.
• Plan and manage all-sized Business Customers.
• Builds rapport and trust with customers by being informed about customer’s business and the market.
• Assesses the type and size of customer needs.
• Recommends solutions based on customer needs by using industry knowledge.
• Closes business connecting a customer need with a DPDHL solution and the value it may create for the customer.
• Supports customer retention by conducting joints visits
• Organizing workshops inviting customers to share information on updated regulations, products, etc.
• Uses networks within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs

Your profile should look like:

• Experience in Business Development within the Kenya Perishables Market.
• Minimum 3-4yrs knowledge and experience in Freight Forwarding, Logistics and Transportation.
• Knowledge and experience of managing multiple/varied customers.
• Good communication and presentation skills, superior selling experience in competitive markets.
• Excellent analytical skills.
• Fully computer literate, with a solid knowledge of MS Excel, MS PowerPoint.
• Enjoys communication and interaction with people.
• Highly result oriented.

We offer:

• International and strong brand support with clear processes.
• Flexible working hours with possibility of occasionally working from home upon agreement.
• Possible further career development with global internal training plan
• Competitive salary

If this is something you would like to do, don’t hesitate and start your application.

Application deadline is till 08th July, 2021.