Sales/Debt Collection Interns - Kwale at 4G Capital

About the Internship

The internship lasts one month in our various units outside and upon successful completion

Responsibilities

• Work in pairs with Loans Officers and Collections Officers
• Support and maintain an excellent work environment to achieve demanding targets
• Deliver first rate customer service
• Build excellent relationships with customer-partners and opinion leaders in catchment area
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
• Assist in marketing activities
• Assist in lead generation
• Carry out customer education and maintain relationships
• Assist in renegotiating payment schedules

Requirements

• A good level of general education- Diploma or degree
• Computer literacy
• Education background in sales/Marketing or Business Administration
• Experience in a related field will be an added advantage
• Experience in a financial institution and dealing with customers at the bottom of the pyramid will also be an added advantage.

Key Competencies

• Customer Handling
• Sales and Business Development
• Enforcement of contract and repayment obligations
• Administrative Support
• General support to all tasks
• Communications
• Small branch operations
• Information collection
• Personal Attributes
• Integrity and ability to work in a team
• High motivation
• Self starter-functional problem solver
• Process discipline- Ability to follow SOPs