Sales Executive - Collection at TakaTaka Solutions

Job Purpose.

The Sales Executive – Collection is responsible for driving revenue growth through acquisition of new clients, retention of existing customers, and ensuring timely collection of payments for services rendered. The role combines sales development, account management, and debt collection follow-up within assigned commercial and residential service segments.

Key Responsibilities

Sales & Business Development

• Identify and acquire new commercial and residential clients for waste management services. 
• Conduct field visits, presentations, and negotiations with potential customers. 
• Prepare and submit quotations, proposals, and service agreements. 
• Meet monthly and quarterly sales targets. 
• Collections & Credit Control
• Follow up on overdue customer accounts and ensure timely payment of invoices. 
• Maintain a structured debtor follow-up schedule (calls, visits, emails). 
• Coordinate with finance treconcile customer accounts. 
• Escalate high-risk or long-overdue accounts for management action. 
• Support enforcement actions where necessary (service suspension or recovery procedures). 
• Customer Relationship Management
• Maintain strong relationships with existing clients tensure retention. 
• Handle customer complaints related tbilling or service delivery. 
• Conduct periodic account reviews with key clients. 
• Reporting & Administration
• Maintain accurate records of leads, sales pipeline, and collections status. 
• Submit weekly reports on: 
• Sales activities 
• Collections performance 
• Outstanding debts aging analysis 
• Update CRM or internal tracking systems. 
• Market Intelligence
• Gather feedback on competitor pricing, service offerings, and market trends. 
• Identify opportunities for upselling or cross-selling additional services.

Minimum Requirements

Education

• Diploma or bachelor’s degree in Sales, Marketing, Business Administration, or related field. 

Experience

• 2–4 years’ experience in sales, field collections, or account management. 
• Experience in service-based industries (waste management, utilities, FMCG, or logistics) is an added advantage. 

Skills & Competencies

• Strong negotiation and persuasion skills 
• Ability thandle debt recovery professionally 
• Excellent communication and interpersonal skills 
• High level of integrity and accountability 
• Strong organizational and reporting skills 
• Proficiency in MS Office and CRM systems

Personal Attributes

• Results-driven and target-oriented 
• Resilient and persistent in collections follow-up 
• Professional and customer-focused 
• Able twork independently in the field 
• Strong ethical standards