Sales Executive at Ricasi Consultancy Ltd

Job Description

Our client, a a fast growing microcredit company in Kenya providing secured loans and saving account services with presence in Nairobi, is looking for individuals with a passion for sales.

This position will be responsible for creating awareness and acquiring clients mainly through direct selling.

The responsibilities include:

• Monitor and identify clients and maintain client base through efficient interactions with clients and analyze any changes in clients needs.
• Coordinate with prospects to understand individual client requirement and recommend plans to ensure achievement of all objectives.
• Develop financial strategies and plans and recommend specific products to clients.
• Evaluate prospect requirements of clients and determine qualified leads through efficient networking and cold calling.
• Develop and maintain relationship with client.
• Manage all communication with microfinance and provide excellent customer service and resolve any customer issues.
• Administer all clients’ queries on financial products issues, manage effective resolution of all customer complaints.
• Coordinate with other departments for and maintain efficiency on all sales procedures and activities.
• Develop strategies to sell financial products.

Requirements

• 2+ years of experience in micro finance, banking, sacco or insurance.
• Diploma or university degree.
• Proficiency with basic computer applications.
• Strong product knowledge, client relation and presentation skills.
• Excellent customer service with the ability to meet sales goals.
• Strong ability to prospect, negotiate and close sales.
• Good verbal and written communication.
• Has personal initiative.
• Orientation to detail.
• Must be able to work with flexible schedule meeting customer and potential customer availability.

Benefits

• Monthly retainer of Kes. 15,000.
• Commission on sales
• Facilitation.