Sales Manager at Priority Activator Consulting

Responsibilities

• Develop and execute sales strategies to achieve revenue targets for both the hotel and the serviced apartment portfolio.
• Identify and secure new business across multinational corporate, diplomatic, government, NGO, MICE, luxury leisure and extended-stay relocation markets.
• Build and maintain strong relationships with key accounts, luxury travel consortia, Destination Management Companies (DMCs), relocation agents, embassies and tour operators.
• Drive room bookings, long-stay apartment occupancy, conference, banqueting and overall property revenue.
• Prepare proposals, quotations and negotiate corporate, consortia and long-stay rate agreements and contracts.
• Conduct client visits, sales calls, site inspections and familiarization tours to a 5-star presentation standard.
• Monitor luxury market trends, competitor set performance and emerging business opportunities.
• Collaborate with Marketing, Revenue and Operations to enhance brand visibility and uphold luxury service delivery.
• Represent the brand at international travel trade shows, luxury showcases, exhibitions and high-profile networking events.
• Maintain sales records in the CRM, prepare management reports and monitor performance against budget and forecast.
• Lead, coach and motivate the sales team to achieve set objectives and brand service expectations.
• Ensure exceptional guest and client relations, personalized follow-up and repeat business from key accounts.

Qualifications

• Bachelor’s degree in Sales & Marketing, Hospitality Management, Business Administration or a related field.
• At least 5 years’ experience in sales within a 5-star hotel, luxury serviced apartment or comparable upscale hospitality brand, with at least 2 years in a supervisory or managerial role.
• Proven track record of meeting or exceeding sales and revenue targets in a luxury or upper-upscale property.
• Established network of blue-chip corporate, diplomatic, MICE, relocation and luxury travel trade contacts in Kenya and the region.
• Strong command of revenue concepts such as occupancy, ADR, RevPAR, market share and length-ofstay mix for both rooms and apartments.
• Proficiency in Microsoft Office and working experience with CRM and hotel property management systems (e.g. Opera, Delphi or similar).
• A professional qualification in Sales or Marketing (e.g. CIM, MSK) is an added advantage.
• Exposure to international luxury brand standards, long-stay/serviced apartment sales or pre-opening experience is an added advantage.