Sales/Medical Representative at Inburst Corporate Limited

JOB SUMMARY

InBurst Corporate Ltd intends to facilitate an in-field sales project on behalf of a local client. The project will focus on reproductive health, with a combination of both over-the-counter and prescription-only products. We are looking for vibrant sales people willing to earn a retainer at the fair-market-value, and additional incentives (bonus/commission) on achievement of set targets.

JOB DESCRIPTION

The Sales/Medical Representative will be required to carry out the following key roles:

1. Achievement of Sales Targets – on products and region
2. Assess customer needs, promote / sell products to new and existing customers through formulating and building positive trust relationships.
3. Detail and sell products to healthcare providers, allied healthcare staff within healthcare facilities, with a greater focus on the pharmacy channel.
4. Regularly collect and share feedback from customers related to product, price, service, and activities and propose solutions to counter challenges.
5. Actively resolve customer complaints by investigating problems and developing solutions and escalating to line managers where necessary.
6. Plan and conduct medical informative meetings (CMEs and Pharmacy Campaigns)
7. Adherence to set KPI’s and performance criteria
8. Real-time call reporting throughout the day, and adherence to the set SOPs on reporting.
9. Maintenance of an updated database of customers, and collection of consent for engagement
10. Pharmacovigilance: compliance and adverse events reporting

QUALIFICATIONS:

Education & Experience:

• A bachelor's degree or diploma in Life Sciences or Pharmacy is required
• A minimum of 2 years’ experience in medical/pharmaceutical sales
• Must be fluent in English language and Swahili

SKILLS, ATTITUDES AND ATTRIBUTES

• Ability to understand as well as grasp basic customer's concerns.
• Ability and patience to cope up with difficult clients’ situations.
• Active listening to the customer's problems and provide sound advice.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel and email applications.
• Proficiency in oral and written communication skills in English and Swahili.

Duty Station: Nairobi or Mombasa

Employment Terms: 6 months contract (renewable).

Salary: As per company’s salary scale.

Application deadline: 5:00 PM on Tuesday, December 5, 2023.