Sales & Office Executive- Mombasa at Emerge Egress Consulting

Role Objective

Our client in hospitality seeks to fill this position with vibrant personnel who is able to run their office operations while undertaking the sales activities. If you are looking for a challenge this one might be for you.

Core Duties and Responsibilities

• Handle and follow up on enquiries via calls, emails and digital platforms.
• Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
• Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
• Welcome visitors and direct them to the appropriate department.
• Generate leads and follow up on prospects.
• Qualify leads and generate quotes or proposals, invoices etc
• Onboarding new clients, preparation of client service contracts.
• Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
• Promoting the company’s existing service offerings and introducing new products and services to the market.
• Coordinating the creation and delivery of marketing materials and content.
• Brainstorm and conceptualize proposals for clients. 
• Keep abreast of competitor activity and market trends. 
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals. 
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. 
• Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints. 
• Compiling of individual sales report as per the company requirements.
• Liaising with clients, suppliers and other stakeholders as required.
• Preparing weekly activity reports, petty cash, operation reports as required.
• Oversee office resources and ensure operations remain optimal at all times.
• Any other duties as assigned.

Key Competencies

• Great interpersonal skills.
• Persuasion and Negotiation skills.
• Results Oriented.
• Outstanding written and verbal communication skills.
• Exceptional organizational and time management skills.
• Strong crisis management skills
• High Integrity.

Job Specifications and Qualifications

• Diploma/Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.
• At least 2 years’ work experience.
• Proficiency in Microsoft Office Suite