Sales Representative (CM) at Solvo Global

Key Responsibilities

• Lead engagement via inbound and outbound calls, SMS, email, and social channels.
• Prospect qualification based on medical needs, budget, readiness, and alignment with Trevita services.
• Client education on available treatments, benefits of medical travel, safety protocols, and certifications.
• Build trust with clients navigating sensitive health or aesthetic decisions.
• Schedule qualified consultations for the sales/medical coordination team.
• Maintain accurate and detailed records in CRM systems.
• Follow up persistently and strategically with leads across the funnel.
• Handle objections related to safety, travel logistics, and cost comparisons.
• Meet and exceed KPIs (contact rate, qualification rate, show rate, booked consultations).
• Provide feedback to marketing and sales on lead quality and messaging effectiveness.
• Mentor junior SDRs (optional depending on seniority level).

Experience & Requirements

• 3-5+ years of experience as SDR/BDR, appointment setter (preferably high-ticket services), or in sales roles within healthcare, medical tourism, aesthetics, or wellness.
• Proven track record in outbound prospecting and consultative selling.
• Experience working with U.S.-based clients.
• Skills Exceptional communication and empathy skills.
• Ability to handle sensitive conversations related to health and personal transformation.
• Strong consultative selling approach (non-transactional).
• Advanced objection handling and next-step closing skills.
• High level of organization and pipeline management.
• Data-driven mindset with strong CRM discipline.
• Ability to thrive in fast-paced, performance-driven environments.
• Tools CRM platforms (HubSpot, Salesforce, or similar).
• Calling & messaging tools (VoIP, Email, SMS).
• Calendars and scheduling tools.
• Lead management and outreach systems.
• Core Competencies Trust-building & emotional intelligence.
• Patient-centric mindset.
• Resilience and persistence.
• Accountability and ownership.
• Adaptability in high-growth environments.