Sales Representative - Fashion (Nairobi) at Ital Global

About the Client:

A fashion business in Nairobi seeks to hire a vibrant and customer centric individual as Sales Representative.

Job Purpose:

The Sales Representative will provide sales and general administrative support to the Director and manage the daily operations.

Qualifications and Requirements

• Diploma or Certificate in Communication, Marketing, Business or related field.
• At least 2 years of work experience.
• Experience working in a Beauty and Personal Care category, Retail is preferred but not essential.
• Proficiency in Ms Office with working knowledge of digital marketing.

Personal Traits, Qualities and Aptitudes.

• A friendly personality, ability to remain calm and pleasant at all times.
• High degree of professionalism and ability to maintain a high level of confidentiality.
• Highly Organized and Ability to work independently.
• Is a self-starter: is looking for ways to help grow the business.
• Has a general interest in the beauty, personal care or fashion industry.
• Meticulous in details and good analytical skills.
• Positive attitude and Confident.
• Excellent verbal and written communication skills and Strong Interpersonal Skills.
• Excellent customer service skills and sales oriented individual.
• Networking aptitude.
• Have tact and diplomacy.
• High integrity.
• Well Groomed.

Key Responsibilities and Duties

• Being the point of contact for all prospective and current customers.
• Assisting the customers while shopping.
• Drive sales through bookings: educate customers on services to ensure they convert from prospect to long-term customer.
• Supports dynamic and fast-paced adjustments to executive’s calendar to respond to emerging needs during the course of each day.
• Liaises with building management, authorities and vendors.
• Handles basic accounting duties.
• Determining customer needs and buying potential.
• Working effectively to expand customer base and meet set targets.
• After sales services to ensure client satisfaction.
• Any other duty assigned.