Sales Representative at Lapaire Glasses

Job description 

• Location: Nairobi, Kenya (Ruiru).
• Start date: As soon as possible.
• The Sales person will develop and promote sales at one of the upcoming Lapaire Optical Centers, meeting physically with potential customers and handling customer calls. He/she will work closely with Optometrists from the Optical Center and will directly report to the Branch Manager.

Their job will be composed of 3 main tasks:

Reach out and attend potential customers over the phone or at the Branch. 

• Increase awareness around clear sight to all potential customers
• Use your knowledge to explain the benefits of wearing eyeglasses
• Listen, look and help people choose frames and lenses

Convert customers interest into successful sales

• Follow-up with potential customers over the phone, answering their questions related to pricing, payment and delivery
• Present clear pricing and installment plans options to potential customers 
• Collect deposits and close sales with customers in due time

Ensure smooth delivery to customers

• Keep customers informed about the delivery and status of their order

Candidate profile

• Bachelor's degree or Diploma in Commerce, Business Administration, Sales & Marketing , or any relevant field, with +1 years of professional experience in a business/retail setting. 
• Customer service-oriented with in-depth knowledge of basic sales techniques and telephone etiquette.
• Excellent communication and interpersonal skills are essential.
• It is required from candidates to be proficient in accounting and analysis software (Excel etc.)

Personal skills to be successful in this job

• People person: Money is important but helping others is even more satisfactory for you.
• Accountable/Trustful: Integrity and responsibility in business are your favorite words
• Organized: You run your business like a pro, no room for doubts
• Motivated and passionate: You have a burning desire to succeed and achieve your goals.
• Ambitious and self-driven: Always willing to go beyond your targets and keep growing
• Leader: You like to inspire and stimulate your team by sharing experience and knowledge 
• Negotiator: You know how to influence and convince others, keeping complete integrity.
• Empathic: You naturally connect to any type of people, making communication very easy.
• Always on time: you are an example to your team