Sales Representative at Tai Talent Matters

Job Purpose 
To drive business growth and revenue generation by developing and maintaining corporate, government, and travel trade accounts for a Hotel. The role focuses on increasing bookings for accommodation, conferencing, and banqueting through proactive sales, relationship management, and brand promotion within Nairobi and surrounding regions.

Key Responsibilities

• Identify and secure new corporate, NGO, and travel trade clients
• Maintain regular contact with key accounts through visits, calls, and follow-ups
• Prepare and submit professional proposals and negotiate competitive rates
• Track competitor performance and emerging market opportunities
• Coordinate promotional materials, social media updates, and activations with the marketing team
• Liaise with reservations, Food and Beverage supervisors, and operations to ensure smooth booking execution
• Achieve sales targets for rooms, conferencing, and banquets

Qualifications

• Bachelor's, Diploma or Higher Diploma in sales, marketing, hospitality, business administration, or any other relevant field.
• Minimum 3 years’ experience in hospitality sales, corporate account management, or B2B marketing, preferably in a hotel environment
• Proven track record of meeting or exceeding sales and revenue targets
• Computer literacy in MS Office tools, Customer Relationship Management (CRM), or Property Management System (PMS) systems
• Strong network within the corporate, NGO, and travel agency sectors, preferably in hospitality

Technical & Behavioral Competencies

• Prospecting, building, and maintaining corporate client relationships
• Setting and executing monthly and quarterly sales targets
• Preparing quotations, responding to tenders, and negotiating rates
• Maintaining client databases, pipeline reports, and performance trackers
• Driving sales for rooms, conferencing, banquets, and leisure packages
• Monitoring competitor pricing, promotions, and market trends
• Representing the hotel at trade fairs, sales calls, and networking events
• Self-driven with strong sales orientation
• Excellent communication and presentation skills
• Negotiation and persuasive ability
• Professional grooming and personal accountability
• Time management and reliability
• Team collaboration and initiative