Scheme Administrator at Caritas MFB

JOB PURPOSE

The purpose of the role is to implement business strategy for monitoring and growth of quality and high yielding Consumer Loans Book by providing proactive management of all Schemes and ensure that:

KEY RESPONSIBILITIES

• Liaising with HR managers for Check off deductions and assisting in cross selling to ensure that customers utilize as many Caritas Microfinance Bank products and services.
• Strategic input and planning. Preparing the schemes sector budget for approval and contributes to the overall control of expenditure by monitoring costs and reporting on performance against budget variations
• Ensure that the customers utilize the facilities and loan repayments are up to date
• Sales & Business Development.  Full responsibility for all product lines and all sales and business development for the schemes business.
• Develop business opportunities and monitor Monitoring scheme loans/check off performance for each scheme on monthly basis with a view of increasing the utilization and minimizing default and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
• Ensuring that Caritas Microfinance Bank deductions for global check offs are adopted and following up on any that have not been adopted.
• Deliver and collect confirmed customer loan applications that require employer sanction/confirmation.
• Follow up on Scheme loan repayments/Check off/Salaries.
• Gathering market intelligence on Scheme arrangements to maintain a competitive edge for the bank.
• Ensuring compliance to the Environmental Social Management (ESM) policy and procedure in day to day bank business.
• Relationship Management. Develop a focused relationship management plan, which increases the banks’ ability to increase the flow of scheme business and generate lending and revenues from existing and new customers in line with Branch Banking schemes strategy
• Product & process innovation. Increase product penetration for the customers under Schemes by reviewing their portfolios periodically to determine potential cross sell opportunities, deepen existing relations, solicit for new business and proactively recommend new products to the employers/customers.
• Monitor market and competitor activities to identify opportunities for new customer acquisitions and enhanced Bank’s market share.
• Position existing products and services in the market to grow Caritas Microfinance Bank wallet share.
• Risk Management. Ensure branches are compliant with both internal and external regulatory requirements as guided by Enterprise Risk Management.
• Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks.
• Ensure implementation and compliance with operational policies and procedures, AML/CFT Policy.
• To ensure Bank policies and procedures are followed – Consistency in adherence to KYC & AML guidelines and application of established policies, processes, and tools to achieve optimal efficiency, compliance, and cost optimization.
• Timely preparation and submission of all Performance monitoring reports and any other reports that may be required from time to time.
• Monitoring of the facilities and accounts under the Schemes to ensure PAR is maintained at acceptable standards.
• Monitoring & Reporting. Preparation & Analysis of daily and weekly data/reports to assist Consumer/Check Off Scheme, SME & Micro in meeting the performance targets.
• Administration. Periodic review of MOU performance and making necessary recommendations to the credit committee.
• Induction & Training of branches on all the Consumer/Check Off Scheme bank products and services.
• Monitor Daily Performance reports for branches check off schemes.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

• Holder of bachelor’s degree in a business-related field.
• 5 to 6 years’ banking experience years of experience in the same position
• Professional banking qualifications will be added advantage
• Credit Risk Management & Branch Operations are added advantages
• Understanding of the Banking & Financial environment
• Knowledge of lending products and prudential guidelines.
• Ability to lead teams and deliver business results.
• Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills.