Scrum Master at Co-operative Bank of Kenya

Job reference number SM/IID/2024

The Role

The successful jobholder will be expected to:

• Facilitate the team for better creativity and works to improve the efficiency of the Agile team.
• Be responsible for managing the scrum process with the coordination of the scrum team for Agile delivery.
• Guide the team on self-organizing to fill in the intentional gaps left in the Agile frameworks.
• Assess the scrum maturity of the team and organization and coaching the team to higher levels of maturity at a sustainable pace.
• Build a trusting and safe environment for the teams to express themselves.
• Plan Scrum implementations within the organization by helping teams and stakeholders understand and enact scrum and empirical product development.
• Promote and advocate for the adoption of Agile methodologies across the organization, emphasizing its benefits in the banking industry’s digital and innovation context.
• Provide training, mentoring, and coaching to teams and individuals on Agile principles, practices, and techniques.
• Facilitates the team by removing the impediments for the scrum team
• Establishes team performance rhythms e.g. daily stand-up meetings, facilitates and schedules meetings, demos and decision-making
• processes in order to ensure quick inspection and proper use of adaptation process.
• Lead and champion execution excellence.
• Work with product owners on the product backlog by organizing product grooming and make ready for the next sprint.
• Act as a safeguard for the team and provide role modelling and authentic leadership.
• Run with a cross functional team from business, technology, and other support functions to deliver first product to the customer.
• Ensure the product is deployed by the technology team and first transaction performed successfully as the definition of done
• Receive and plan for technical debt and continuous feedback.
• Prepare regular updates and status reports to the executive on team performance.
• Lead the User experience team in design and Ideation and incubation of MVPs.
• Be the custodian of the agile evangelism
• Administer the digital research lab for the bank
• Live agile values and principles by following the set process, practices and governance around resource management, ensuring products are developed on time.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

• An IT related Bachelor’s degree or Business related degree with relevant IT professional qualifications with good project management, designing and testing background.
• Must have 2-3 years serving as an active Scrum Master in a busy software development team.
• Certified Scrum Master with relevant practical experience as a Scrum Master or experience working in a Scrum Framework is preferred.
• Experienced with Lean/Agile principles with knowledge of agile methodology and approaches like scrum, Kanban, Extreme Programing (XP), Crystal, Feature Driven Development (FDD) etc.
• Basic knowledge of software development processes and procedures with an understanding of team needs, basic fundamentals of iterative and incremental development as well as service-oriented environments and Agile practices.
• Coaching capability on agile scrum with a continuous improvement mindset to continually be growing one’s expertise, learning new tools and techniques to manage self and the team. Must be able to lead and demonstrate value-add principles to a team.
• High level of mathematical aptitude and strong problem-solving skills, logical, analytical mindset with an investigative creative mind and ability to handle complex information with accuracy and attention to detail. Knows and appreciates the value of metrics and incremental delivery.
• Excellent written and verbal communication skills when working with both internal business and technical people with external customers, ability to solidify vague requests, explain issues, and guide to solutions.