Section Head - Commercial at Frank Management Consult Ltd

Roles & Responsibilities:

• Provide input into the development of the category sales and profitability strategies to align the category operations with the company growth objectives
• Provide input into the development of the pricing strategy to achieve desired company indices within the set pricing budget.
• Develop the sales budget for the category to ensure the timely allocation of resources required for the successful implementation of the sales strategy
• Develop a sales pipeline for products to align with the company's Sales and Profitability targets
• Develop and implement the sales plans to support the profitability and sales objectives as captured in the sales strategy
• Observe the regulations both internal and external, especially those that relate to the assigned category to ensure zero compliance risk exposure to the business
• Contribute to the development and implementation of the category marketing strategy, to ensure compliance with the category planogram and successful promotional campaigns
• Develop sales reports as per the company sales reporting templates to ensure timely submission of quality reports that influence decision making
• Attend to escalated complex customer complaints & operational issues in a manner that aligns with the Company's customer promise
• Undertake competitor research activities to garner data that will influence the competitiveness of the Company's sales strategy
• Actively communicate key changes in processes and initiatives that touch on customers, to ensure all orders are delivered as plan
• Manage the supplier life journey from listing to delisting to ensure the supplier–client relationships support the achievement of the company's business objectives
• Manage the product life journey process from listing to delisting to ensure delivery against customer expectations
• Advocate for consumer protection rights to ensure the Company policies, processes and procedures are cognizant of the customer's reality
• Undertake regular category assessments to advise on any changes to the product portfolio in the assigned category, in alignment with the company business objectives

Minimum Requirements:

• Bachelor's degree in Business related field
• 4+ years of experience in category buying and management in the retail set up
• Experience working in the retail chain managing supplier relationships