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  • Posted: May 30, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Turnkey Africa is a leading Pan-African insurance technology and services provider. We develop, supply and manage end-to-end insurance business software solutions and services for the insurance industry. Turnkey’s flagship product, TurnQuest Insurance Suite, is one of the most dynamic products in the market providing a comprehensive and integrated set ...
    Read more about this company


    Senior Account Manager

    Roles and responsibilities:

    Revenue Generation

    • Achieving targets for revenue, profitability and sales growth.
    • Develop and implement the company’s sales strategy across key market segments to ensure that the company identifies and optimizes a clear path to aggressive growth and attainment of revenue objectives.
    • Managing full sales process lifecycle, including identifying and initiating new sales opportunities, understanding account requirements, conveying and demonstrating product capabilities, facilitating and owning deep dive product capability Q&A sessions, managing objections, and negotiating contracts.
    • Participate in pricing the solution/service.
    • Ensure adequate Pre-sales technical skills and developing proposals that speaks to the client’s needs, concerns, and objectives
    • Collaborate effectively with Product, Marketing and other key stakeholders in driving solution sales and ensuring our existing clients are receiving a premium level of service.
    • Travel for in-person meetings with customers and partners and to develop key relationships
    • Understand country-specific landscapes and trends, reporting on the forces that shift strategic business direction.
    • Develop leads, actively target and follow up clients, identify and prioritize profitable business opportunities in liaison and with the support of the Corporate.

    Business Development

    • Develop the go to market strategy for each product and appropriately execute sales.
    • Give presentations, seminars and briefings to clients articulating Turnkeys Value Proposition.
    • Develop a strategy and provide leadership for enterprise-wide business development opportunities
    • Originate and manage business development opportunities that are consistent with the company’s strategy for revenue growth
    • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
    • Identify opportunities for campaigns, services, and channels that will lead to an increase in sales.

    Account Management

    • Be the customer's advocate and ensure that all departments understand customers’ requirements and respond with the right quality of service. Manage and solve conflicts with customers.
    • Work with product teams to ensure that the product portfolio reflects changing customer needs.
    • Collaborate with product & support teams to provide customers with the different services they need throughout their ownership of the products, including solution design, installation, training, user support and maintenance.
    • Develop plans to maximize business opportunities with each customer. The plans include revenue forecasts by product line, resource requirements, and sales and marketing campaigns to meet revenue targets.
    • Forecast demand accurately and integrate sales and marketing campaigns with individual account development plans.

    Operations Management

    • Manage and oversee the operations of sales and delivery including all support functions.
    • To build capacity of work force in the areas of Business Development, Sales & Marketing, Solution Management and Project Management.
    • Provide leadership to the organization in strategizing, planning and expanding operations in the country.
    • Provide leadership and vision by assisting with the development of long range and annual plans, and with the implementation, evaluation and reporting of progress on plans.
    • Cultivate a strong and transparent working relationship with the Turnkey Africa management team and other line managers to ensure open communication about the measurement of financial and non-financial performance against stated milestones and goals.
    • Coordinate with various regulatory bodies on local policies/guidelines, statutory and regulatory requirements.

    Marketing & PR

    • Work with TA marketing to develop marketing strategy and support in marketing activities
    • Oversee and approve the TA marketing team in production of all marketing and publicity materials (posters, programs, flyers, mail outs, brochures etc.)

    Human Resource Management

    • Resource Management according to authorized TA personnel policies and procedures that fully conform to current laws and regulations
    • Employee development, and training;
    • Work with the executive team in policy development and documentation, employee relations, and performance management and improvement systems.
    • Provide leadership and motivation to staff by fostering a culture of creativity, encouraging good performance, ensuring appropriate training, and rewards productivity.

    Person specifications;

    Academic Qualifications

    • Bachelor’s degree in a relevant field.
    • Master’s degree in related field from a recognised university will be an added advantage

    Professional Qualifications

    • Relevant professional qualification;
    • Member of a relevant professional body.


    • Minimum of four (4) years at managerial level in a similar organisation.
    • Candidate should possess, or be capable of acquiring adequate knowledge of the insurance sector in Africa.
    • Sales experience in IT consistently meeting or exceeding targets.
    • Experience in managing Regional or Country operations, sales and sales force.
    • Deep understanding of IT Solution sales working with teams from Product Development, Implementation and billing with the ability to swiftly acquire market intelligence/awareness of the insurance sector, to understand and manage expectations regarding competition and market trends.
    • Proven ability to drive the sales process from plan to close
    • Experience with initiating and leading improvement programs, developing and implementing strategic plans, overseeing change.
    • Demonstrable experience in developing client-focused, differentiated and achievable solutions

    Method of Application

    Interested and qualified? Go to Turnkey Africa Kenya on to apply

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