Senior Assistant Office Administrator at Kenya Institute of Curriculum Development (KICD)

Duties and Responsibilities
Duties and responsibilities at this level will entail the following:

• Taking oral dictation;
• Using e–office to research and process data;
• Operating office equipment;
• Attending to visitors and clients;
• Handling telephone calls;
• Handling customer inquiries and complaints;
• Coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents,
• including classified materials;
• Ensuring security, integrity and confidentiality of data;
• Establishing and monitoring procedures for record keeping of
• correspondence and file movements;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence; and
• Managing office protocol and etiquette.

Requirement for Appointment

• For appointment to this grade an applicant must have:
• Served as an Assistant Office Administrator, KICD Grade 8 or its equivalent for a minimum period of three (3) years
• Diploma in any of the following disciplines: – Secretarial Studies, Office
• Management or its equivalent.
• Certificate in Secretarial Management Course from a recognized institution;
• Computer literacy;
• Demonstrated professional competence in management of office
• administrative services; and
• Fulfil the requirements of Chapter Six of the Constitution.