Senior Audit Manager, ABC & Internal Fraud at Standard Chartered Bank Kenya

Role Responsibilities

The Senior Audit Manager, ABC & Internal Fraud:

• Supports the Portfolio Head of Audit for Fraud, ABC and Compliance Frameworks by leading on GIA’s coverage and opinion of ABC risk and Internal Fraud risk
• Supports execution of audit coverage for the broader CFCC audit portfolio, working alongside other Senior Audit Managers and Audit Managers to deliver audits in accordance with our plan and methodology

Effective management of ABC risk is key to all organisations, and the Group’s diverse footprint accentuates this risk.  The risks arising from Internal Fraud may manifest themselves in almost any part of the bank’s organisational structure.The successful candidate will be able to provide technical expertise in one or both of ABC and Internal Fraud, gained through previous roles (in any line of defence) and experience of assessing, managing and testing risk management in a large financial services firm. The Senior Audit Manager will be able to share specialist knowledge with GIA peers and stakeholders, and provide guidance and advice to further enhance GIA’s coverage of these areas. Audit experienced is preferred but not essential for this role.

The role has two sets of Bank stakeholders that further defines scope of responsibility:

• Internal GIA stakeholders (Product Heads of Audit / Country Heads of Audit) providing guidance and support to enable consistent coverage of ABC and Internal Fraud across the Group.
• Internal non-GIA stakeholders (1LOD Process Owners, 2LOD Risk Oversight) providing audit service through periodic delivery of audits of controls, governance and independent insights.

GIA represents the third line of defence and provides independent assurance of the effectiveness of management’s control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA works with the Group's other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.

As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the activity or process being examined. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group’s valued behaviours. GIA methodology has defined “Habits of a Human Auditor” which are aligned to the Group’s valued behaviours and communicated across the function.

Strategy

• Support the HOA where required, in the development of the GIA risk assessment and development of an appropriate audit plan for the HOA’s assigned portfolio.
• Support the HOA to confirm that audits assigned to the individual in the GIA audit plan address the key risks identified in the detailed risk assessment and in the audit planning process, and meet relevant regulatory requirements and expectations that are required to be covered by GIA.
• Support the HOA to assess the assigned audit plan to confirm that it remains relevant throughout the year as the risk profile of the business changes. Propose changes as appropriate.
• Ensure that audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.

Business (Budget)

• Assist the HOA to effectively manage the cost of assigned audits within the allocated budget for audit engagements.
• Identify and implement opportunities for cost savings and optimal productivity of assigned audit engagements.

Audit Delivery

• To support GIA audit teams by providing subject matter expertise and knowledge relating to ABC and Internal Fraud. The individual will support the HOA in their role as the GIA portfolio subject matter expert, depending on the skills of the individual.
• To act as a Team Leader on assigned audit work involving Compliance, Conduct & Behavioural Risk across the Group. This will entail managing the auditors working on the audit to deliver the Audit Planning Memo, Controls Document, agree issues and action plans with management and submission of draft report to the Team Manager for review.
• Where required, to act as Team Manager and take responsibility for overseeing the delivery of high-quality audits, including finalising of audit issues and the audit report.
• Contribute to complex cross-functional and multi-location high risk engagements.
• Provide guidance on business/audit technical knowledge and management skills to team leaders and team members to enable them to effectively deliver their assigned contributions for an audit.
• Provide technical input and challenge on audit work being undertaken within the scope of assigned product / country area of responsibility. This will include working with the audit team to produce high quality outputs which address the risk.
• Provide clear guidance, detailed review and supervision of the audit team’s work so that audit deliverables meet quality standards and timelines in line with the GIA methodology.
• Support adherence to the GIA methodology in all areas of the audit engagement, as well as raising awareness and understanding of the methodology.
• Take the lead in presenting the draft report in the GIA report review process (to the tollgate or report approver).
• Have a thorough understanding of the regulatory landscape and to ensure that all key regulatory concerns are covered in the audit scope.
• Monitor the implementation/delivery of the agreed issues/audit plans for the audits assigned, understanding the key risks arising, provide advice on resolution of issues to auditees/action plan owners and escalate audit findings that remain unresolved.
• Demonstrate knowledge of both business/technical areas and knowledge in the audit process, including the GIA system, so that audit work is carried out to a high standard that meets all methodology and GIA system requirements.

Risk Assessment

• Support the HOA to update the relevant assigned risk assessments as part of the Continuous Risk Assessment on a regular basis so that changes in risk profiles are identified in a timely manner, proposing changes to the assigned audit plan to the HOA, as appropriate.
• At the request of the HOA, attend relevant meetings (e.g. Management Groups and Committees) to keep up-to-date on key business matters and provide the right challenge to ensure risks are appropriately identified, discussed and timely remediation plans are put in place.
• Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process.
• Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning.
• Review MI and reports regularly to keep up to date with key trends within the business and audit deliverables.

Stakeholder Management

• Establish and maintain effective working relationships with the management of business units which fall under risk assessment responsibility.

People and Talent

• Demonstrate strong leadership and ability to motivate and guide audit team leaders and members.
• Influence change within the department by highlighting potential enhancements.
• Identify growth areas at the start of each audit, and discuss with the Team Manager / Team Lead on how best to develop them during the work.
• Provide written performance feedback to team members at the end of an audit.  Review and agree the feedback provided with the Team Manager.
• Identify and successfully complete key internal training for self-development.
• Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities.
• Support the HOA to proactively spot talent for GIA.

Governance 

• Assist the HOA to manage the relevant Product/Country clients, and establish good working relationships to help the businesses improve the control environment and keep updated with changes in the business impacting their risk profile.
• Propose changes to audit plans to the HOA, as appropriate, so that the audit plan remains relevant.
• Lead by example on how to communicate audit-related matters and resolve any conflict between auditors and auditees during the course of an audit.  Use networks and relationships to build engagement and achieve results.
• Delays in the execution of audit work should be escalated in a timely manner, both to auditee management and GIA management.
• Be able to clearly explain issues identified along with the risks and root causes to GIA and business management, using language designed to be understood by non-experts.

Our Ideal Candidate

• Previous experience within ABC & Internal Fraud Risk Management, or similar role. Related qualifications desired.
• 5+ years of overall experience, preferably with exposure to large international financial institutions.
• Effective collaborative skills that contribute to positive working relationships with counterparts in Group Internal Audit and the business.
• Strong communicator, both written and verbal, with an ability to influence and an ability to gain the respect of senior management, regional stakeholders, peers and their teams.
• Confident and courageous to raise / escalate issues in a pro-active, professional and timely manner.
• Ability to effectively train, guide and empower colleagues on core areas of competency.
• Self-directed and able to work with minimal supervision.

Role Specific Technical Competencies

ABC & Internal Fraud Risk Management

• In this role you need to know how to provide expert guidance to others with respect to conduct risk, in particular market and colleague conduct.

Relationship Management

• Maintains productive, long-term relationships with clients or vendors.
• Conducts periodic reviews of work effort, progress, issues, and successes. Creates opportunities to educate support teams on client priorities. Empowers others to establish collaborative, healthy relationships.

Internal Audit

• Describes the basic concepts and objectives of internal auditing. Identifies the differences between internal audit and external audit. Explains the internal audit processes and major components. Lists the basic tools and techniques for maintaining audit information.

Effective Communication

• Communicates effectively with diverse audiences, using appropriate media and language. Ensures important messages are clearly understood.
• Writes reports, articles, or books for distribution to the business or professional community. Works to create a climate that values and rewards good oral and written communication. Coaches others on methods of improving their own communications.
• Monitors developments in communications tools for potential use by organization.