Senior Digital Health Officer at Digital Health Agency (DHA)

Requirements

• For appointment to this grade, an officer must have: -
• Cumulative period of six (6) years relevant work experience, three (3) of which should have been in the grade of Senior Digital Health or in a comparable position.
• Bachelor’s degree in any of the following disciplines: - Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
• Registered and licensed by a recognized regulatory body as applicable.
• Certificate in Management course lasting not less than four (4) from a recognized institution.
• Proficiency in computer applications.
• Shown merit and ability as reflected in work performance and results.

Key Responsibilities

Point of Care Services

• Duties and responsibilities at this level will entail: -
• Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;
• Implementing concept notes on point of care solutions.
• Implementing gap analysis guidelines for point of care solutions.
• Implementing deployment plans for point of care solutions.
• Engaging stakeholders to align with clinical and system goals.
• Implement mitigation strategies for the identified risk.
• Defining user role and permissions.
• Conducting training and user support.
• Implementing user authentication guidelines on the patient portal.
• Developing sops for data collection and reporting.
• Implementing data quality protocols.
• Implementing point of care solutions upgrade plan.
• Implementing decommissioning of point of care solutions.
• Implementing competency framework for training the users on point of care solutions.

Health Informatics

• Duties and responsibilities at this level will entail: -
• Developing comprehensive policies, strategies, standards, and guidelines for aggregate health information systems.
• Creating regulatory frameworks and legislation for health information management.
• Establishing data security and privacy regulations for health information systems.
• Conducting data protection impact assessments for aggregate health information systems.
• Implementing concept notes and technical specifications for health information systems.
• Conducting gap analysis and reviewing system requirement specifications.
• Managing system upgrade plans and implementing technical enhancements.
• Coordinating decommissioning of outdated aggregate health information systems.
• Integrating new data sources into existing reporting platforms.
• Standardizing health data metrics for cross-system compatibility.
• Establishing data cleaning, validation, and aggregation workflows.
• Designing data collection tools and monitoring frameworks.
• Conducting trend analysis, pattern recognition, and predictive modeling.
• Performing disparity analysis and forecasting health data metrics trends.
• Monitoring and evaluating system performance including availability metrics.
• Defining key indicators and metrics for dashboard visualization.
• Managing visualization dashboards and monitoring their usage patterns.
• Implementing competency frameworks for user training and ensuring data accessibility.

Health Information Management

• Duties and responsibilities at this level will entail: -
• Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on digital health, informatics, policy, research, and health relations for health information management.
• Implementing concept notes on health information exchange.
• Implementing gap analysis guidelines for health information exchange.
• Implementing deployment plans for health information exchange.
• Implement mitigation strategies for the identified risk.
• Review and update health information exchange systems requirement specifications.
• Conducting pre-test on health information exchange.
• Conducting data protection impact assessment for different registries.
• Monitoring and evaluating health information exchange registries.
• Implement health information exchange upgrade plan.
• Implementation of the decommissioning of health information exchange.
• Implement competency framework for training the users on health information exchange.
• Evaluating health information exchange performance on system availability.

Systems Support and Maintenance

• Duties and responsibilities at this level will entail:-
• Training staff on health systems queries and troubleshooting workflows.
• Gathering insights from end users (health care providers, administrators) to identify common challenges and desired levels.
• Sharing lessons learned across departments or facilities to prevent similar incidents.
• Assessing whether sensitive patient data, financial information or operational systems were compromised.
• Implementing support desk policies and procedures, incidence management protocol, solution guidelines, reporting metrics and user expectations.
• Monitoring end user support by tracking performance indicators, collecting user feedback and user management issues.
• Communicating breach information for affected users.
• Integrating feedback to enhance development of new solutions.
• Reviewing and analyzing post escalation performance.

Standards & Compliance

• Duties and responsibilities at this level will entail:-
• Identifying the various standards and frameworks and map out the gaps with international standards.
• Strengthening data policies and security measures.
• Implementing standards in systems to identify challenges and fine tune processes.
• Implementing a compliance plan for digital health systems.
• Developing guidelines tailored to national and international standards for best practices.
• Educating stakeholders on importance of standards and compliance.
• Advising on incorporating feedback from audit and evaluation into system updates and policy revisions.
• Conducting regular stakeholder meetings to identify stakeholder challenges.
• Providing training for stakeholders on new policies standards and procedures.
• Scheduling periodic reviews (annually or biannually) to ensure relevance and effectiveness
• Reviewing access controls and authentication mechanisms for security evaluation.

Certification

• Duties and responsibilities at this level will entail:-
• Continuously reviewing and verifying documentation submitted by healthcare providers for certification.
• Organizing and managing regular audits and follow-up inspections to maintain compliance
• Ensuring healthcare entities are holding valid licenses for their digital health services.
• Guiding healthcare facilities on DHA regulations and certification processes.
• Maintaining detailed records of inspections, audits, and certifications.
• Ongoing monitoring of the compliance of certified healthcare facilities and digital health solutions.
• Identifying and mitigating risks associated with non-compliance in healthcare facilities.
• Assessing new digital health technologies and their impact on healthcare delivery and compliance.
• Assessing digital health solutions such as telemedicine platforms and Electronic Health Records (EHR) for compliance with Kenyan regulations.
• Investigating and responding to breaches of digital health compliance and taking corrective actions.

Capacity Building

• Duties and responsibilities at this level will entail: -
• Assessing the existing digital literacy levels of health care professionals.
• Identifying gaps and the understanding of digital health tools and technologies.
• Identifying areas where digital health tools could improve clinical workflows that are not yet fully utilized.
• Promoting the understanding of digital health tools, improve care quality, efficiency and patient outcomes.
• Providing multi legal and cultural relevant materials addressing low digital literacy levels.
• Updating health care providers on emerging digital health technologies and best practices through refresher courses.
• Developing skills in monitoring and evaluating the digital health solutions.
• Promoting awareness of digital health solutions in counties and programs.
• Implementing strong cyber security measures to safeguard user information.
• Promotional Grade- Medicine, Medicine and Surgery, Dentistry and Pharmacy.

Required Compliance Certificates

• Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
• Certificate of compliance from Higher Education Loans Board (HELB)
• Tax Compliance Certificate from Kenya Revenue Authority (KRA)
• Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
• Certificate from Credit Reference Bureau (CRB)