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The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya.
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Requirements
- Cumulative period of twelve (12) years relevant work experience, with three (3) years in the grade of Principal Digital Health Officer or a comparable position
- Bachelor’s degree in Health Informatics, Health Information Systems, Health Records and Information Science, ICT, Epidemiology, Health Economics and Policy, Statistics, Biostatistics, Health Systems, Data Science and Analytics, or Computer Science
- Master’s degree in Health Informatics, Health Information Systems, Health Records and Information Science, ICT, Epidemiology, Health Economics and Policy, Statistics, Biostatistics, Health Systems, Data Science and Analytics, or Computer Science
- Registration with a relevant and recognized regulatory body as applicable
- Certificate in a Leadership course lasting not less than four (4) weeks from a recognized institution
- Proficiency in computer applications
- Demonstrated merit and ability as reflected in work performance and results
Key Responsibilities
- Developing, implementing, and reviewing comprehensive policies, strategies, standards, guidelines, legislation, and regulations for aggregate health information systems
- Creating indicator manuals and defining clear measurable goals in collaboration with national programs and projects
- Implementing standards for reporting formats and aligning data elements with reporting requirements
- Conducting regular evaluations on aggregate data and patient-level reporting formats to identify improvement areas
- Developing integrated multiple visualization dashboards and GIS-related modalities for real-time monitoring
- Leveraging aggregate health information systems tools to automate data collection, aggregation, and reporting processes
- Ensuring data relevance and system adherence to health data standards and regulatory frameworks
- Implementing and overseeing automatic indicator reporting and mapping systems
- Implementing comprehensive data recovery strategies, backup policies, and breach mitigation measures
- Designing qualitative and quantitative surveys to determine stakeholder information needs
- Developing concise data-driven narratives with supporting charts and visualizations
- Defining objectives for monitoring health information systems to improve data quality
- Analyzing and sharing reports on key performance indicators and policy development
- Developing reports for program design and implementing early warning systems
- Engaging stakeholders and programs to identify indicators requiring monitoring
- Planning, testing, and integrating new technologies into existing health information systems
- Developing strategies to ensure accessibility and usability of health data for end users
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
What We Offer
- The Assistant Director will be responsible to the Deputy Director Digital Health and Informatics
- The role involves supporting the Deputy Director in the management and technical implementation of digital health and informatics initiatives within the agency
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Requirements
- Bachelor of Laws Degree (LLB) from a university recognized in Kenya
- An Advocate of the High Court of Kenya
- At least five (5) years’ experience as a Corporation Secretary or a similar governance role
- Membership to the Institute of Certified Secretaries of Kenya and in good standing
- Meets the requirements of Chapter Six of the Constitution
Key Responsibilities
- The Corporation Secretary is designated as Secretary to the DHA Board under Section 13 (3) of the Digital Health Act
- Issues notices for meetings of the Board in consultation with the Chairperson of the Board
- Keeps in custody the records of the deliberations, decisions, and resolutions of the board
- Transmits decisions and resolutions of the Board to the Chief Executive Officer for execution, implementation, and other relevant action
- Provides guidance to the Boards on their duties and responsibilities on matters relating to governance
- Performs such other duties as the Board may direct
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- Cumulative period of fifteen (15) years’ relevant work experience, with three (3) years in the grade of Assistant Director, Supply Chain Management or a comparable position
- Bachelor’s degree in Supply Chain Management, Purchasing and Supplies, Procurement, Commerce, or Business Administration (Supplies Management option)
- Master’s Degree in Supply Chain Management, Logistics, Procurement, or Business Administration (Supplies Management option)
- Certified Procurement and Supply Professional of Kenya (CPSP-K) or equivalent qualifications
- Certificate in a Leadership Course lasting not less than four (4) weeks from a recognized institution
- Membership to the Kenya Institute of Supplies Management (KISM) or a relevant professional body
- Valid practicing certificate from a relevant professional body where applicable
- Proficiency in computer applications
- Demonstrated high degree of professional competence, managerial, and administrative capability as reflected in work performance and results
Key Responsibilities
- Overseeing the development, implementation, and review of the Agency’s supply chain management policies, manual, plans, regulations, and procedures
- Advising on all policy matters pertaining to supply chain management and ensuring compliance with established laws, regulations, and international guidelines
- Monitoring and evaluating the usage of procured goods and services
- Introducing modern inventory management techniques and benchmarks
- Evaluating the performance of suppliers and contractors
- Facilitating the payment of suppliers for goods and services rendered
- Coordinating procurement market research
- Facilitating the disposal of unserviceable and obsolete stores
- Coordinating the implementation of e-procurement strategies
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
What We Offer
- The Deputy Director will be responsible to the Chief Executive Officer
- The role entails providing high-level strategic support, executive leadership, and operational oversight to ensure the achievement of the Agency’s mandate under the guidance of the CEO
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Requirements
- Cumulative period of fifteen (15) years’ relevant work experience, with three (3) years in the grade of Assistant Director (Accounts or Finance) or a comparable position
- Bachelor’s Degree in Finance, Accounting, Commerce, Business Administration, or Business Management (Finance/Accounting options)
- Master’s degree in Finance, Accounting, Business Administration, or Business Management (Finance/Accounting options) from a recognized institution
- Professional qualification as a Certified Public Accountant (CPA-K), Certified Internal Auditor (CIA), Certified Investment and Financial Analyst (CIFA), or ACCA
- Membership in good standing with ICPAK, IIA-K, ICIFA, or ACCA
- Certificate in a Leadership Course lasting not less than four (4) weeks from a recognized institution
- Proficiency in computer applications
- Demonstrated merit and ability as reflected in work performance and results
Key Responsibilities
- Providing technical advice on the agency’s financial resources
- Developing and implementing internal Accounting and Financial policies, strategies, standards, programmes and regulations
- Coordinating the management of Accounting and Financial activities for the agency’s financial resources
- Implementing Accounting and financial management regulations, systems and procedures as per the PFMA
- Facilitating the implementation of the agency’s strategic plans in line with the agency’s approved budgets
- Ensuring maintenance of books of accounts and financial records relating to income and expenditure as well as assets and liabilities of the agency
- Coordinating the preparation and implementation of the agency’s budget estimates
- Ensuring planning and budgeting for the agency
- Mobilizing and managing financial resources for the agency
- Promoting efficient allocation and utilization of financial resources
- Monitoring the implementation of the approved budget and reporting as required
- Ensuring preparation of accounting and financial reports of the agency
- Ensuring statutory deductions are remitted to relevant authorities
- Building capacity and managing performance of the agency
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- For appointment to this grade, an officer must have: - (Entry Grade)
- Proficiency in computer applications.
- Bachelor’s degree in any of the following disciplines: - Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Medicine, Medicine and Surgery, Dentistry, Pharmacy and Nutrition, or equivalent qualification from a recognized institution.
- Registered and licensed by a recognized regulatory body as applicable.
- Shown merit and ability as reflected in work performance and results.
Key Responsibilities
Point of Care Services
- Duties and responsibilities at this level will entail: -
- Implementing policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions.
- Collecting data for desk review for digital health solutions.
- Implementing mitigation strategies for the risk associated with the use of point-of-care solutions.
- Sensitizing and training users on point-of-care solutions.
- Carrying out deployment of new point-of-care solutions in pilot settings.
- Gathering requirements for clinical support in the system.
- Testing the clinical decision support system.
- Monitoring and updating user protocol performance and user compliance.
- Collecting user requirements for point-of-care solutions.
- Collecting data for needs assessment for the point of care solutions.
- Conducting data collection for data quality audits.
- Identifying risks to data protection as related to the use of point-of-care solutions.
- Sensitizing users on the decommissioning process of point of care solutions.
- Collecting data for training needs assessment on point of care solutions.
Health Informatics
- Duties and responsibilities at this level will entail: -
- Identifying, documenting, and analyzing reporting needs and requirements for aggregate health information systems
- Conducting comprehensive gap analyses of current reporting capabilities versus organizational needs
- Mapping and identifying diverse data sources that contribute to aggregate health reporting
- Preparing and processing datasets from aggregate health information systems for analysis and reporting
- Conducting comprehensive data quality audits and periodic compliance audits to ensure adherence to reporting frameworks
- Developing and monitoring key performance indicators for data quality, timeliness, usage rates, and impact on healthcare outcomes
- Implementing and executing action plans derived from audit findings
- Implementing and maintaining data breach mitigation strategies for aggregate health data protection
- Establishing and managing schedules for regular health information systems updates and maintenance
- Ensuring compliance with data governance and security protocols
- Analyzing health data to assess, monitor, and report on key performance indicators and healthcare outcomes
- Developing interactive dashboards, reports, and health information products for evidence-based decision making
- Producing analytical outputs that support strategic planning and operational improvements
- Maintaining and regularly updating public portals for health data dissemination
- Promoting effective health data utilization across stakeholder groups
- Facilitating knowledge transfer and capacity building for data-driven decision making.
Health Information Management
- Duties and responsibilities at this level will entail: -
- Implementing policies, strategies, standards, guidelines, legislation, and regulations on health information management.
- Gathering and analyzing functional and nonfunctional requirements of health information exchange registries.
- Maintaining health information exchange registries.
- Implementing data quality checks on health information exchange.
- Implementing standards for health information exchange.
- Testing and piloting of health information protocols.
- Collecting data for quality assurance indicators on health information exchange.
- Identifying risk on health data protection.
- Testing enhancement for the health information exchange.
- Implementing and monitoring health information exchange upgrades and enhancements.
Systems Support & Maintenance
- Duties and responsibilities at this level will entail: -
- Identifying and addressing potential systems issues before they are escalated.
- Categorizing incidences by severity and type (critical, moderate and minor).
- Monitoring and tracking performance and indicators, user management support by collecting user feedback.
- Monitoring systems for any data breaches.
- Assigning roles and responsibilities as per the levels and type of technical issues.
- Implementing predefined incident response plan which includes roles and responsibilities and escalation procedures.
- Identifying systems data or users affected by data breach.
- Continuously monitoring systems anomalies and/or vulnerabilities.
- Implementing system to log prioritize and track incidences.
- Escalating unresolved issues to higher level support for external vendors.
Standards & Compliance
- Duties and responsibilities at this level will entail: -
- Conducting regular audits to ensure adherence to standards and guidelines.
- Implementing uniform data and terminologies to enhance data sharing and usability.
- Implementing mechanisms through compliance metrics.
- Continuously reviewing and improve standards through regular updates.
- Aligning digital health solutions with ethical, legal and technological standards.
- Facilitating integration of systems using international standards (HL7, DICOM) other relevant standards.
- Assisting in deploying interoperability frameworks like HL7, FHIR or DICOM.
Certification
- Duties and responsibilities at this level will entail: -
- Collecting and organizing documents submitted by healthcare providers for certification purposes.
- Establishing and maintaining accurate records of certification applications and compliance statuses in the agency’s database.
- Implementing certification mechanisms through compliance metrics.
- Continuously reviewing certification framework through regular updates.
- Training healthcare providers on digital health compliance and best practices.
- Providing technical support to healthcare facilities in implementing certified digital health solutions.
- Preparing detailed reports on the outcomes of inspections, including compliance levels and recommended improvements.
- Handling basic inquiries from healthcare providers regarding the certification process.
- Assisting in the preparation of summary reports on certification activities and outcomes.
- Gathering feedback from healthcare facilities on the certification process for continuous improvement.
Capacity Building
- Duties and responsibilities at this level will entail: -
- Training health workers on digital health systems.
- Monitoring and evaluation of digital health systems curriculum.
- Piloting test materials and gather feedback form.
- Building local capacity by training selected participants to become trainers for their institutions.
- Collecting feedback from participants to identify training gaps/needs and improve future systems.
- Tracking training attendance, progress through e-learning modules and usage of digital health tools in clinical settings.
- Conducting a pilot launch to identify and resolve technical or user experience issues.
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- At least fifteen (15) years of cumulative work experience, with five (5) years in the grade of Assistant Director and above or a comparable position
- Bachelor’s degree in Health Information Technology, Health Records, ICT, Medicine, Pharmacy, Nursing, or other related health and technical disciplines
- Master’s degree in Health Informatics, ICT, Epidemiology, Health Economics, Data Science, Computer Science, or equivalent qualifications
- Must be registered and licensed by a recognized regulatory body where applicable and maintain good standing
- Certificate in a Leadership course lasting at least four (4) weeks from a recognized institution
- Proficiency in computer applications
- Demonstrated merit and ability as reflected in work performance and results
- Thorough understanding of national goals and policies with the ability to relate them to standards, quality assurance, and certification
Key Responsibilities
- Overseeing development, implementation and review of policies, standards, guidelines and procedures on digital health systems, standards and compliance
- Overseeing facilitation and adoption of national and international standards for digital health information systems
- Ensuring compliance with set national digital health standards
- Coordinating audit of the digital health certification process
- Overseeing preparation of digital health audit certification reports and recommending appropriate measures
- Spearheading creation of awareness on best practices and standards for digital health data exchange
- Ensuring digital health solutions and services comply with the Digital Health Act 2023, Data Protection Act 2019, and related laws
- Coordinating provision of technical support and guidance to digital health stakeholders on standards and compliance
- Overseeing data quality checks in collaboration with relevant stakeholders to establish standards for digital health
- Overseeing monitoring and evaluation of digital health care systems for adherence to performance, safety, security and ethical standards
- Spearheading benchmark studies to identify best practices on digital health for replication
- Facilitating creation of awareness on enterprise-class health application systems
- Overseeing capacity building initiatives on digital health standards
- Ensuring dissemination of information on certified digital health information solutions standards
- Spearheading development, review and monitoring of a comprehensive user fee manual for audit and certification services
- Ensuring compliance of existing health information systems with technical standards
- Overseeing development and review of the digital health certification framework in collaboration with stakeholders
- Coordinating dissemination of the digital health certification framework
- Overseeing audits on digital health systems and technologies to ensure compliance with set standards and government regulations
- Establishing collaborations with accreditation agencies to identify institutions and mechanisms for certification testing
- Overseeing establishment and enforcement of standards for data formats, terminologies and coding systems to ensure compatibility
- Overseeing development of Digital Health Standards (DHS) with reporting functionality and interoperability
- Ensuring capacity building, development and performance management of staff within the directorate
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- The provided JSON list comprehensively details the technical and strategic responsibilities of the Director of Technology Services
- Key focus areas include policy development, secure infrastructure management, and the oversight of critical operations like the SOC and NOC
- The role emphasizes lifecycle management of digital health applications, from initial design and stakeholder collaboration to maintenance and performance optimization
- The responsibilities also highlight a commitment to enterprise interoperability, technical documentation, and the professional growth of the directorate's personnel
Key Responsibilities
- Overseeing the development, implementation, and review of policies, strategies, guidelines, and regulations on digital health information technologies
- Facilitating the planning, design, implementation, and regulation of secure digital health infrastructure, networks, applications, and storage
- Overseeing administration and monitoring of digital health infrastructure, networks, and applications to ensure service availability
- Spearheading the development, implementation, and review of disaster recovery policies and procedures for digital health infrastructure and applications
- Overseeing the development of user management standards and procedures for digital health infrastructure and applications
- Facilitating the implementation of digital health enterprises, network, and security infrastructure in collaboration with stakeholders
- Overseeing the establishment, monitoring, and maintenance of the Digital Health Security Operations Center (SOC)
- Facilitating the establishment and maintenance of the Digital Health Network Operation Center (NOC) and monitoring performance
- Ensuring the incorporation of emerging technologies for digital health infrastructure, networks, and applications
- Overseeing the design, development, and review of applications using various programming languages
- Spearheading collaboration with stakeholders to design system scopes, objectives, and functional specifications based on user needs
- Coordinating the analysis, modification, testing, and debugging of existing systems to improve service efficiency
- Overseeing the development of technical documentation describing configurations and procedures for infrastructure and applications
- Ensuring the maintenance, upgrading, and patching of applications to ensure functionality and accessibility
- Facilitating performance optimization analysis on digital health infrastructure, networks, and applications
- Spearheading detailed analysis of existing systems, platforms, and applications in collaboration with relevant stakeholders
- Providing guidance on enterprise interoperability application architecture, system development, and information management standards
- Ensuring capacity building, professional development, and performance management of staff within the directorate
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
go to method of application »
Requirements
- Cumulative period of fifteen (15) years cumulative work experience, five (5) of which should have been in the grade of Assistant Director and above, Digital Health and Informatics or in a comparable position
- Bachelor’s degree in Health Information Technology, Health Records and Information Science, Health Systems, ICT, Medicine and Surgery, Dentistry, Pharmacy, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent
- Master’s degree in Health Informatics, Health Information Systems, Health Records and Information Science, ICT, Epidemiology, Health Economics and Policy, Statistics, Biostatistics, Health Systems, Data Science and Analytics, or Computer Science
- Registered and licensed by a recognized regulatory body where applicable
- Membership to a relevant professional body and in good standing
- Certificate in Leadership course lasting not less than four (4) weeks from a recognized institution
- Proficiency in computer applications
- Demonstrated merit and ability as reflected in work performance and results
- Exhibited a thorough understanding of national goals, policies, objectives, and ability to relate them to management of the Digital Health and Informatics function
Key Responsibilities
- Leading the development, implementation, and continuous review of comprehensive policies, strategies, and regulations for digital health services
- Championing the exploration and strategic incorporation of cutting-edge technologies to enhance digital health solutions and Health Information Exchange (HIE) capabilities
- Overseeing the complete lifecycle of digital health solutions including design, development, deployment, maintenance, and decommissioning
- Ensuring the design and deployment of effective point-of-care solutions that integrate clinical decisions and support algorithms
- Leading the development of comprehensive business processes, system requirements, user manuals, and technical documentation
- Directing the design, development, and maintenance of health information exchange registries for centralized, interoperable systems
- Establishing and implementing robust health information exchange protocols and data governance frameworks
- Building and maintaining strategic partnerships with statutory authorities and stakeholders for seamless system integration
- Implementing programs to safeguard data integrity, confidentiality, and adherence to quality dimensions across data collection processes
- Overseeing the development of program-specific data analytics platforms, dashboards, and automated indicator reporting systems
- Establishing guidelines and procedures for minimum health data reporting requirements and aggregate data elements
- Facilitating the timely translation of data analysis findings into actionable insights for improved healthcare delivery
- Monitoring and evaluating the performance, efficiency, and effectiveness of all digital health solutions and data collection systems
- Conducting comprehensive gap analyses and audits of existing systems to identify improvement opportunities
- Monitoring health registry utilization patterns to enhance functionality and user adoption
- Identifying, assessing, and mitigating risks while ensuring confidentiality, integrity, and availability of all systems
- Overseeing data protection impact assessments and implementing robust disaster recovery policies and procedures
- Ensuring all digital health solutions comply with regulatory requirements and industry best practices
- Developing user management protocols and maintaining a centralized support desk for query resolution
- Designing and overseeing training curricula and programs to enhance user competency in digital health solutions
- Facilitating smooth adoption of new systems through effective user support and training initiatives
- Leading capacity building, professional development, and performance management for directorate staff
- Ensuring optimal staffing levels and skill development to meet evolving digital health needs
- Fostering a culture of continuous learning and innovation within the team
- Implementing systematic monitoring and evaluation frameworks to assess system effectiveness and user satisfaction
- Integrating industry best practices into the Agency’s work processes
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- For appointment to this grade, an officer must have: -
- Cumulative period of three (3) years’ relevant work experience as Driver III;
- Kenya Certificate of Secondary Education mean grade D (plain) or its equivalent qualification from a recognized Institution;
- A valid driving license free from any current endorsement(s) for class(es) of vehicle(s) an officer is required to drive;
- Attended a First-Aid Certificate Course lasting not less than one (1) week at St. John Ambulance or Kenya Institute of Highway and Building Technology (KIHBT) or any other recognized Institution;
- Certificate in Suitability Test for Drivers conducted by the Ministry responsible for transport;
- Certificate in Occupational Trade Test III for Drivers conducted by the Ministry responsible for transport;
- Defensive Driving certificate from the Automobile Association (AA) of Kenya or its equivalent qualification from a recognized Institution;
- Valid recommendation report of Refresher Course for drivers lasting not less than one (1) week after every three (3) years at the Kenya Institute of Highways and building Technology (KIHBT) or any other recognized Institution;
- A valid Clearance Certificate from the National Police Service;
- Proficiency in computer applications;
- Shown merit and ability as reflected in work performance and results.
Key Responsibilities
- This is the entry and training grade for this cadre. An officer at this level will work under the guidance and supervision of a senior officer.
- Driving the vehicle as authorized
- Ensuring security and safety of the vehicle, passengers and goods on and off the road
- Maintaining daily work ticket
- Carrying out routine checks on vehicle’s cooling, oil, electrical and brake systems and tyre pressure.
- Detecting and reporting vehicle defects on time
- Ensuring vehicle cleanliness
- Ensuring routine service and maintenance of the vehicle
- Timely reporting of accidents and follow up of police abstracts
- Vehicle inspection and keeping up-to-date insurance documents.
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- For appointment to this grade, an officer must have: -
- Cumulative period of six (6) years relevant work experience, three (3) of which should have been in the grade of Senior Digital Health or in a comparable position.
- Bachelor’s degree in any of the following disciplines: - Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
- Registered and licensed by a recognized regulatory body as applicable.
- Certificate in Management course lasting not less than four (4) from a recognized institution.
- Proficiency in computer applications.
- Shown merit and ability as reflected in work performance and results.
Key Responsibilities
Point of Care Services
- Duties and responsibilities at this level will entail: -
- Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;
- Implementing concept notes on point of care solutions.
- Implementing gap analysis guidelines for point of care solutions.
- Implementing deployment plans for point of care solutions.
- Engaging stakeholders to align with clinical and system goals.
- Implement mitigation strategies for the identified risk.
- Defining user role and permissions.
- Conducting training and user support.
- Implementing user authentication guidelines on the patient portal.
- Developing sops for data collection and reporting.
- Implementing data quality protocols.
- Implementing point of care solutions upgrade plan.
- Implementing decommissioning of point of care solutions.
- Implementing competency framework for training the users on point of care solutions.
Health Informatics
- Duties and responsibilities at this level will entail: -
- Developing comprehensive policies, strategies, standards, and guidelines for aggregate health information systems.
- Creating regulatory frameworks and legislation for health information management.
- Establishing data security and privacy regulations for health information systems.
- Conducting data protection impact assessments for aggregate health information systems.
- Implementing concept notes and technical specifications for health information systems.
- Conducting gap analysis and reviewing system requirement specifications.
- Managing system upgrade plans and implementing technical enhancements.
- Coordinating decommissioning of outdated aggregate health information systems.
- Integrating new data sources into existing reporting platforms.
- Standardizing health data metrics for cross-system compatibility.
- Establishing data cleaning, validation, and aggregation workflows.
- Designing data collection tools and monitoring frameworks.
- Conducting trend analysis, pattern recognition, and predictive modeling.
- Performing disparity analysis and forecasting health data metrics trends.
- Monitoring and evaluating system performance including availability metrics.
- Defining key indicators and metrics for dashboard visualization.
- Managing visualization dashboards and monitoring their usage patterns.
- Implementing competency frameworks for user training and ensuring data accessibility.
Health Information Management
- Duties and responsibilities at this level will entail: -
- Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on digital health, informatics, policy, research, and health relations for health information management.
- Implementing concept notes on health information exchange.
- Implementing gap analysis guidelines for health information exchange.
- Implementing deployment plans for health information exchange.
- Implement mitigation strategies for the identified risk.
- Review and update health information exchange systems requirement specifications.
- Conducting pre-test on health information exchange.
- Conducting data protection impact assessment for different registries.
- Monitoring and evaluating health information exchange registries.
- Implement health information exchange upgrade plan.
- Implementation of the decommissioning of health information exchange.
- Implement competency framework for training the users on health information exchange.
- Evaluating health information exchange performance on system availability.
Systems Support and Maintenance
- Duties and responsibilities at this level will entail:-
- Training staff on health systems queries and troubleshooting workflows.
- Gathering insights from end users (health care providers, administrators) to identify common challenges and desired levels.
- Sharing lessons learned across departments or facilities to prevent similar incidents.
- Assessing whether sensitive patient data, financial information or operational systems were compromised.
- Implementing support desk policies and procedures, incidence management protocol, solution guidelines, reporting metrics and user expectations.
- Monitoring end user support by tracking performance indicators, collecting user feedback and user management issues.
- Communicating breach information for affected users.
- Integrating feedback to enhance development of new solutions.
- Reviewing and analyzing post escalation performance.
Standards & Compliance
- Duties and responsibilities at this level will entail:-
- Identifying the various standards and frameworks and map out the gaps with international standards.
- Strengthening data policies and security measures.
- Implementing standards in systems to identify challenges and fine tune processes.
- Implementing a compliance plan for digital health systems.
- Developing guidelines tailored to national and international standards for best practices.
- Educating stakeholders on importance of standards and compliance.
- Advising on incorporating feedback from audit and evaluation into system updates and policy revisions.
- Conducting regular stakeholder meetings to identify stakeholder challenges.
- Providing training for stakeholders on new policies standards and procedures.
- Scheduling periodic reviews (annually or biannually) to ensure relevance and effectiveness
- Reviewing access controls and authentication mechanisms for security evaluation.
Certification
- Duties and responsibilities at this level will entail:-
- Continuously reviewing and verifying documentation submitted by healthcare providers for certification.
- Organizing and managing regular audits and follow-up inspections to maintain compliance
- Ensuring healthcare entities are holding valid licenses for their digital health services.
- Guiding healthcare facilities on DHA regulations and certification processes.
- Maintaining detailed records of inspections, audits, and certifications.
- Ongoing monitoring of the compliance of certified healthcare facilities and digital health solutions.
- Identifying and mitigating risks associated with non-compliance in healthcare facilities.
- Assessing new digital health technologies and their impact on healthcare delivery and compliance.
- Assessing digital health solutions such as telemedicine platforms and Electronic Health Records (EHR) for compliance with Kenyan regulations.
- Investigating and responding to breaches of digital health compliance and taking corrective actions.
Capacity Building
- Duties and responsibilities at this level will entail: -
- Assessing the existing digital literacy levels of health care professionals.
- Identifying gaps and the understanding of digital health tools and technologies.
- Identifying areas where digital health tools could improve clinical workflows that are not yet fully utilized.
- Promoting the understanding of digital health tools, improve care quality, efficiency and patient outcomes.
- Providing multi legal and cultural relevant materials addressing low digital literacy levels.
- Updating health care providers on emerging digital health technologies and best practices through refresher courses.
- Developing skills in monitoring and evaluating the digital health solutions.
- Promoting awareness of digital health solutions in counties and programs.
- Implementing strong cyber security measures to safeguard user information.
- Promotional Grade- Medicine, Medicine and Surgery, Dentistry and Pharmacy.
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
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Requirements
- For appointment to this grade, an officer must have: -
- Cumulative period of six (6) years relevant work experience, three (3) of which should have been in the grade of Senior Digital Health or in a comparable position.
- Bachelor’s degree in any of the following disciplines: - Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.
- Registered and licensed by a recognized regulatory body as applicable.
- Certificate in Management course lasting not less than four (4) from a recognized institution.
- Proficiency in computer applications.
- Shown merit and ability as reflected in work performance and results.
Key Responsibilities
Point of Care Services
- Duties and responsibilities at this level will entail: -
- Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on point of care solutions;
- Implementing concept notes on point of care solutions.
- Implementing gap analysis guidelines for point of care solutions.
- Implementing deployment plans for point of care solutions.
- Engaging stakeholders to align with clinical and system goals.
- Implement mitigation strategies for the identified risk.
- Defining user role and permissions.
- Conducting training and user support.
- Implementing user authentication guidelines on the patient portal.
- Developing sops for data collection and reporting.
- Implementing data quality protocols.
- Implementing point of care solutions upgrade plan.
- Implementing decommissioning of point of care solutions.
- Implementing competency framework for training the users on point of care solutions.
Health Informatics
- Duties and responsibilities at this level will entail: -
- Developing comprehensive policies, strategies, standards, and guidelines for aggregate health information systems.
- Creating regulatory frameworks and legislation for health information management.
- Establishing data security and privacy regulations for health information systems.
- Conducting data protection impact assessments for aggregate health information systems.
- Implementing concept notes and technical specifications for health information systems.
- Conducting gap analysis and reviewing system requirement specifications.
- Managing system upgrade plans and implementing technical enhancements.
- Coordinating decommissioning of outdated aggregate health information systems.
- Integrating new data sources into existing reporting platforms.
- Standardizing health data metrics for cross-system compatibility.
- Establishing data cleaning, validation, and aggregation workflows.
- Designing data collection tools and monitoring frameworks.
- Conducting trend analysis, pattern recognition, and predictive modeling.
- Performing disparity analysis and forecasting health data metrics trends.
- Monitoring and evaluating system performance including availability metrics.
- Defining key indicators and metrics for dashboard visualization.
- Managing visualization dashboards and monitoring their usage patterns.
- Implementing competency frameworks for user training and ensuring data accessibility.
Health Information Management
- Duties and responsibilities at this level will entail: -
- Developing initial drafts of policies, strategies, standards, guidelines, legislation, and regulations on digital health, informatics, policy, research, and health relations for health information management.
- Implementing concept notes on health information exchange.
- Implementing gap analysis guidelines for health information exchange.
- Implementing deployment plans for health information exchange.
- Implement mitigation strategies for the identified risk.
- Review and update health information exchange systems requirement specifications.
- Conducting pre-test on health information exchange.
- Conducting data protection impact assessment for different registries.
- Monitoring and evaluating health information exchange registries.
- Implement health information exchange upgrade plan.
- Implementation of the decommissioning of health information exchange.
- Implement competency framework for training the users on health information exchange.
- Evaluating health information exchange performance on system availability.
Systems Support and Maintenance
- Duties and responsibilities at this level will entail:-
- Training staff on health systems queries and troubleshooting workflows.
- Gathering insights from end users (health care providers, administrators) to identify common challenges and desired levels.
- Sharing lessons learned across departments or facilities to prevent similar incidents.
- Assessing whether sensitive patient data, financial information or operational systems were compromised.
- Implementing support desk policies and procedures, incidence management protocol, solution guidelines, reporting metrics and user expectations.
- Monitoring end user support by tracking performance indicators, collecting user feedback and user management issues.
- Communicating breach information for affected users.
- Integrating feedback to enhance development of new solutions.
- Reviewing and analyzing post escalation performance.
Standards & Compliance
- Duties and responsibilities at this level will entail:-
- Identifying the various standards and frameworks and map out the gaps with international standards.
- Strengthening data policies and security measures.
- Implementing standards in systems to identify challenges and fine tune processes.
- Implementing a compliance plan for digital health systems.
- Developing guidelines tailored to national and international standards for best practices.
- Educating stakeholders on importance of standards and compliance.
- Advising on incorporating feedback from audit and evaluation into system updates and policy revisions.
- Conducting regular stakeholder meetings to identify stakeholder challenges.
- Providing training for stakeholders on new policies standards and procedures.
- Scheduling periodic reviews (annually or biannually) to ensure relevance and effectiveness
- Reviewing access controls and authentication mechanisms for security evaluation.
Certification
- Duties and responsibilities at this level will entail:-
- Continuously reviewing and verifying documentation submitted by healthcare providers for certification.
- Organizing and managing regular audits and follow-up inspections to maintain compliance
- Ensuring healthcare entities are holding valid licenses for their digital health services.
- Guiding healthcare facilities on DHA regulations and certification processes.
- Maintaining detailed records of inspections, audits, and certifications.
- Ongoing monitoring of the compliance of certified healthcare facilities and digital health solutions.
- Identifying and mitigating risks associated with non-compliance in healthcare facilities.
- Assessing new digital health technologies and their impact on healthcare delivery and compliance.
- Assessing digital health solutions such as telemedicine platforms and Electronic Health Records (EHR) for compliance with Kenyan regulations.
- Investigating and responding to breaches of digital health compliance and taking corrective actions.
Capacity Building
- Duties and responsibilities at this level will entail: -
- Assessing the existing digital literacy levels of health care professionals.
- Identifying gaps and the understanding of digital health tools and technologies.
- Identifying areas where digital health tools could improve clinical workflows that are not yet fully utilized.
- Promoting the understanding of digital health tools, improve care quality, efficiency and patient outcomes.
- Providing multi legal and cultural relevant materials addressing low digital literacy levels.
- Updating health care providers on emerging digital health technologies and best practices through refresher courses.
- Developing skills in monitoring and evaluating the digital health solutions.
- Promoting awareness of digital health solutions in counties and programs.
- Implementing strong cyber security measures to safeguard user information.
- Promotional Grade- Medicine, Medicine and Surgery, Dentistry and Pharmacy.
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
go to method of application »
Requirements
- For appointment to this grade, an officer must have: -
- Cumulative period of six (6) years relevant work experience three (3) of which should have been in the grade of Records Management Officer I or in a comparable position;
- Bachelor’s Degree in any of the following fields: - any of the following disciplines: - Information Science and Records Management, Records and Information Management, Library and Information Sciences, Information Studies or equivalent qualifications from a recognized institution.
- Membership of Kenya Association of Records Managers and Archivists (KARMA).
- Proficiency in computer applications; and
- Shown merit and ability as reflected in work performance and results.
Key Responsibilities
- Duties and responsibilities at this level will entail: -
- Developing and implementing records management manuals.
- Identifying and recommending records for disposal in line with the records retention and disposal act and other relevant laws.
- Coordinating establishment and maintenance of records management systems.
- Storing, preserving and retrieving the agency’s records.
- Coordinating identification and communicating potential risks to records.
- Automating the agency’s records management system in liaison with relevant functional areas.
- Preparing reports and work schedules.
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI)
- Certificate of compliance from Higher Education Loans Board (HELB)
- Tax Compliance Certificate from Kenya Revenue Authority (KRA)
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC)
- Certificate from Credit Reference Bureau (CRB)
Method of Application
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