Senior ICT Officer: KNC 6 -1POST at Kenya National Commission for UNESCO

Functions

• The information and communication technology officers are responsible for the following functions:
• Oversee development and implementation of the Commission’s ICT policy; 
• Champion innovation and effectively manage the implementation of new initiatives; 
• Manage the Commission’s data centre; 
• Oversee installation, configuration and maintenance of systems hardware, software and network 
• components, system performance and monitoring tools; 
• Coordinate repair and maintenance of software and hardware; 
• Facilitate Backups and Disaster recovery services to ensure Business systems availability and 
• continuity; 
• Manage the Commission’s website, mail system and intranet to ensure they are secure and 
• functioning properly; 
• Coordinate provision and maintenance of information systems, networks and infrastructure for 
• enhanced operational efficiency; 
• Liaise with other departments to continuously identify new ICT requirements while identifying staff 
• development needs; 
• Monitor the safety and effectiveness of computer systems and their related security components; and 
• Provide technical support across the Commission through the ICT Helpdesk.

Duties and Responsibilities

• Developing documentation of computer programs according to instructions and specifications; 
• Installing and configuring computer systems and solutions; 
• Maintaining application systems; 
• Providing end user support and training users on effective and efficient use of ICT facilities; 
• Maintaining up to date equipment register; 
• Installing, configuring and monitoring Local Area Network components; 
• Administering and managing users in the Active Directory, e-mail server and User applications; 
• Maintaining an up-to-date ICT equipment register and issuance register; 
• Updating and maintaining the Commission’s website; 
• Ensuring business continuity by performing regular data and application backups; and 
• Any other duties as may be assigned.

Requirements for Appointment

• Minimum of four (4) years relevant work experience;
• Bachelor’s Degree in any of the following fields: Information Technology, Computer Science, 
• Business IT, Software Engineering, ICT Project Management, Computer Engineering or other 
• relevant and equivalent qualifications from a recognized Institution; Minimum KCSE C+ (plus) or its equivalent; 
• Shown merit and ability as reflected in work performance and results; 
• Membership of an ICT professional body (Computer Society of Kenya) or any other equivalent body; 
• Supervisory Course lasting not less than two (2) weeks from a recognized institution; 
• Shown merit and ability as reflected in work performance and results; and 
• Fulfil the requirements of Chapter Six of the Constitution.

Key Competencies and Skills

• Analytical skills;
• Communication skills;
• Strategic and innovative thinking;
• Interpersonal skills; and
• Negotiation skill