Senior Manager - Strategy at Safaricom Kenya

Job Description

Reporting to the Head of Strategy. The Senior Manager, Strategy is a critical leadership role responsible for driving the development, execution, and monitoring of strategic initiatives aligned with the organization's long-term goals. This individual will leverage deep domain expertise in telecommunications, technology and digital transformation, strong analytical skills, and business acumen to frame problems, uncover insights, and guide transformational change. They will play a key role in ensuring the organization maintains a competitive edge by aligning strategy with market trends and company objectives.

Responsibilities

Strategy Development

• Problem Framing: Define and structure complex business challenges to enable data-driven decision-making and actionable outcomes.
• Expertise & Methodologies: Apply telco and technology domain knowledge and proven methodologies to inform strategy formulation and execution.
• Hypothesis-Driven Problem Solving: Guide teams in employing structured approaches to identify solutions with measurable impact.
• Insights Synthesis: Develop strategic recommendations by linking findings to broader organizational objectives and priorities.
• Forecasting & Projections: Build reliable models and scenarios to support strategic planning and execution monitoring.
• Market Context Analysis: Correlate internal findings with external market dynamics, providing actionable advice to maintain or achieve competitive advantage.
• Opportunity Identification: Proactively identify opportunities for transformational change and capability building across commercial and corporate functions.
• Advisory Leadership: Advise senior leaders on strategic options and lead high-impact initiatives to drive business growth and innovation.

Mission Execution Monitoring

• Market & Competitor Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify risks and opportunities relevant to the organization's mission.
• Mission Refinement: Regularly assess and adjust mission priorities in response to evolving market conditions and strategic needs.
• Metrics & KPIs: Define and track key performance indicators to evaluate the success of mission execution efforts.
• Reporting & Updates: Lead the cadence of company-wide Mission Status Reviews, providing actionable insights and updates to senior leadership.
• Strategy Execution Expertise: Demonstrate a deep understanding of best practices in strategy development and execution.
• Data Analytics: Leverage business intelligence tools and platforms to generate insights, monitor performance, and inform decision-making related to mission execution.

Key performance indicators

• Timely Delivery of Strategic Plans: Percentage of strategic initiatives delivered on time and aligned with organizational goals.
• Quality of Strategic Recommendations: Senior leadership satisfaction score on strategic recommendations provided. 
• Impact of Strategies Implemented: Percentage of implemented strategies that achieve or exceed predefined business objectives. 
• Market Competitiveness: Number of actionable insights provided annually that enhance competitive positioning. 
• Market Trend Analysis: Frequency and quality of market/competitor analysis reports delivered. 
• Competitive Risk Identification: Number of identified risks and opportunities successfully mitigated or capitalized on.

Key Attributes

• Strategic thinker with a proactive and forward-looking mindset.
• Highly analytical and detail-oriented, with a focus on delivering measurable outcomes.
• Adaptable to changing market dynamics and organizational priorities.
• Strong interpersonal skills and the ability to build trust with senior leaders and team members.