Senior Officer, System Administrator at Salaries and Remuneration Commission

Job Purpose

This position is responsible for configuration, maintenance and support of Commission computer systems and servers in addition to securing the ICT infrastructure against internal/external attacks.

Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities

• N/A

Operational Responsibilities / Tasks

• Responsible for maintaining and administering the data center’s networks including but not limited to, the delivery of network planning, design, implementation & optimization services;
• Conduct research on network products, services, protocols and standards to remain abreast of developments in the networking industry;
• Configure, Install and support Local Area Networks (LANs), Wide Area Networks(WANs), network segments, Internet, and intranet systems to ensure that network performance issues including availability, utilization, throughput, and latency are in compliance with the signed service level agreements;
• Responsible for maintenance, configuration and reliable operation of computer systems, network servers and virtualization;
• Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems;
• Responsible for capacity, storage planning and database performance;
• Configure, enforce and maintain both logical and physical controls are adhered to as per the Commission ICT and information security policy;
• Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks in the data center;
• Configure and troubleshoot security infrastructure devices;
• Perform regular security monitoring to identify any possible intrusions to avert system compromise by ensuring that all systems within the commission are Secure;
• Evaluate the effectiveness of existing security measures, such as firewalls, password policies and intrusion detections systems;
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups;
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures;
• Updating Operating Systems and application software’s, along with executing the policies for the use of the computer systems and networks;
• Deploy Operating System patches and upgrades on a regular basis;
• Perform regular file archival and purge as necessary;
• Prepare user requirements specifications for both hardware and software in accordance to the Commission standards;
• Provide day to day technical support to end users;
• Provide feedback to enhance business processes and initiate process improvement; and
• Develop individual work plans, monitor own performance and seek requisite support to ensure delivery of agreed targets.

Job Dimensions:
Financial Responsibility

• N/A

Responsibility for Physical Assets

• Laptop
• Office Furniture and equipment

Decision Making / Job Influence

• Operational decisions

Working Conditions

• Office setting with occasional travel out of office.

Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications

• Bachelor’s degree in Computer Science/Information Technology/Business Information Technology or Telecommunication Engineering from a recognized university

Professional Qualifications / Membership to professional bodies

• Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified Solutions Associate (MCSA) or Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Security Auditor (CISA) or Certified UNIX Administrator and any additional relevant ICT certifications.
• Membership to relevant professional body.

Previous relevant work experience required.

• Six (6) years of service in a comparable position from a reputable organization.

Functional Skills, Behavioral Competencies/Attributes:

• Meets the requirements of Chapter Six of the Constitution;