Senior Product Manager- Payments (Lifestyle) at Equity Bank Kenya

Reporting to the Group Director Payments, the ideal candidate’s key duties and responsibilities will include:

The Senior Product Manager- Payments will innovate, develop, manage, execute projects/initiatives that will drive overall growth of Lifestyle Payments in Equity.

They will aim to deliver Equity Lifestyle payments and miniapps as part of the roadmap to evolve Equity from just a bank to a Lifestyle Brand and Payments Partner.  This is to drive collections for lifestyle services and enabling payment efficiency on one platform: thus, driving overall business growth through strategic partnerships and innovation.

Main Duties and Responsibilities:

• Deliver and manage the Equity Superapp
• Determine, identify, document and roadmap lifestyle payments
• Drive lifestyle payments projects/initiatives roadmap in collaboration with all stakeholders to drive business strategy and growth. 
• Articulate market requirements, trends and opportunities for lifestyle payments
• Create user cases and detailed product roadmap documents to articulate desired features and functionalities to developers and designers
• Work with payment and business teams to drive innovative solutions and collaborations to drive growth.
• Bring new lifestyle products and partnerships to market and enhancing existing propositions through driving end to product management.
• Provide thought leadership throughout various stages of the solution lifecycle – planning, design, specification, implementation, and launch
• Manage teams in delivery of lifestyle payments
• Develop monetization strategies for lifestyle payments
• Drive operational efficiency by documenting and refreshing lifestyle payments policy and procedures in conjunction with cross functional teams.
• Leveraging on payments and driving innovation to expand existing customer offering, grow customer engagement and position the business for emerging payments of the future. 
• Collaborate with all channel and product owners and relevant teams to drive harmonization and collaboration on new lifestyle propositions and overall business strategy. 
• Performance monitoring and timely reporting of initiative execution and financial performance at Group level – Monitor product impact.
• Drive Growth Strategies to ensure sustained growth of the lifestyle payment business including GTM plans.
• Assesses market competition by comparing the company’s product to competitors’ products within payments and financial services industry
• Use information and customer feedback for product/services refinement/improvement.

Qualifications

• Good understanding of identifying needs to various customer segments, to significantly improve customer engagements, to drive revenue growth.
• Good understanding of payment products and regulations
• Good understanding of Digital Product Development Cycle
• Related experience in digital payments product conceptualization, solution design/architecture and development, preferably in financial services – Telco or Bank
• In-depth knowledge of the payments business coupled with the ability to translate customers’ needs into scalable product designs
• Ability to identify and drive forward new opportunity into a business or product.
• Expertise in applying product development concepts and practices across the product development life cycle
• Excellent interpersonal skills: Relationship management
• Sharp business acumen including ability to assess risk and appropriate levels of return, strong leadership capability, deliverance, objectivity, excellent interpersonal skills, multicultural awareness and sensitivity
• Team player, Structured thinker, with excellent verbal and written communication skills, including ability to create compelling presentations
• Proven track record in working collaboratively across functional areas to drive results – can interact effectively with representatives from Technology, sales, marketing etc.
• Strong knowledge of industry best practices and competitive landscape